Medical Assistant - SCHI Canal Landing

Rochester Regional Health•Greece, NY
•$18 - $20•Onsite

About The Position

As a Medical Assistant, you will use strong customer service and communication skills to support patient care and keep day-to-day office operations running smoothly. The role combines clinical support, patient interaction, administrative duties, and general practice support. The position is located at 101 Canal Landing BLVD, Suite #8, Rochester, NY 14626, and lists a schedule of 7:00 AM–3:30 PM for 40 hours per week.

Requirements

  • Strong customer service skills.
  • Computer skills.
  • Communication skills.

Nice To Haves

  • Associate degree preferred.
  • Two years of pre-hospital care activities or acute/critical care experience preferred.
  • Medical Assistant certification preferred.
  • For Elder ONE employment, one year of experience with a frail, elderly population preferred.

Responsibilities

  • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
  • Obtain and document patient vital signs, history, and screenings, and promptly report abnormalities.
  • Perform EKGs, phlebotomy, and point-of-care testing; collect and process specimens for external testing.
  • Assist providers and nursing staff during procedures and clinical care activities.
  • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
  • Provide patient education and instructions under provider or RN guidance.
  • Maintain exam and treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
  • Order and track clinical supplies; assemble information packets and support provider communications.
  • Support patient flow through check-in and check-out, scheduling, referrals, insurance verification, and phone management.
  • Facilitate patient communications, including mailing provider updates and assisting with MyCare sign-up.
  • Escort patients to ancillary services such as the lab or radiology as needed.
  • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
  • Compile data from patient records for quality assurance and improvement activities when requested.
  • Process payments and charge entry; manage non-clinical office supplies and distribute mail.
  • Perform other duties as assigned to ensure smooth practice operations.
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