Medical Assistant - SCHI (Per Diem)

Rochester Regional Health•Geneseo, NY
•$18 - $20

About The Position

As a Medical Assistant with SCHI, you will use customer service and communication skills to support patient care and ensure that day-to-day office operations run smoothly. The role includes clinical support, patient interaction, administrative work, and assistance with overall practice operations. Hours and schedule vary. Locations include SCHI Brighton, MOB, and Geneseo.

Requirements

  • Strong customer service, computer, and communication skills.

Nice To Haves

  • Associate degree preferred.
  • Two years of pre-hospital care activities or acute/critical care experience preferred.
  • Medical Assistant Certification preferred.
  • For Elder ONE employment, one year of experience with a frail, elderly population preferred.

Responsibilities

  • Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
  • Obtain and document patient vital signs, history, and screenings, and promptly report abnormalities.
  • Perform EKGs, phlebotomy, and point-of-care testing; collect and process specimens for external testing.
  • Assist providers and nursing staff during procedures and clinical care activities.
  • Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
  • Provide patient education and instructions under provider or RN guidance.
  • Maintain exam and treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
  • Order and track clinical supplies; assemble information packets and support provider communications.
  • Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
  • Facilitate patient communication, including mailing provider updates and assisting with MyCare sign-up.
  • Escort patients to ancillary services, such as lab and radiology, as needed.
  • Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
  • Compile data from patient records for quality assurance and improvement activities when requested.
  • Process payments and charge entry; manage non-clinical office supplies and distribute mail.
  • Perform other duties as assigned to ensure smooth practice operations.
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