Medical Assistant - SCHI Clifton Springs

Rochester Regional Health•Village of Clifton Springs, NY

8d•$18 - $20

About The Position

The Medical Assistant works in the Cardiology department at the Clifton Springs location. Excellent customer service and communication skills contribute directly to patient care and help ensure smooth day-to-day office operations. The role provides clinical, patient interaction, administrative, and team support, including assisting providers and nursing staff and maintaining patient records, clinical spaces, and supplies.

Requirements

Strong customer service skills.
Strong computer skills.
Strong communication skills.

Nice To Haves

Associate degree preferred.
Two years of pre-hospital care activities or acute/critical care experience preferred.
Medical Assistant certification preferred.
For Elder ONE employment, one year of experience with a frail, elderly population preferred.

Responsibilities

Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
Obtain and document patient vital signs, history, and screenings, and promptly report abnormalities.
Perform EKGs, phlebotomy, and point-of-care testing; collect and process specimens for external testing.
Assist providers and nursing staff during procedures and clinical care activities.
Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
Provide patient education and instructions under provider or RN guidance.
Maintain exam and treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
Order and track clinical supplies, assemble information packets, and support provider communications.
Support patient flow through check-in and check-out, scheduling, referrals, insurance verification, and phone management.
Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
Escort patients to ancillary services, such as lab and radiology, as needed.
Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
Compile data from patient records for quality assurance and improvement activities when requested.
Process payments and charge entry; manage non-clinical office supplies and distribute mail.
Perform other duties as assigned to ensure smooth practice operations.