Medical Assistant (Bilingual Spanish)

VIPcare•Ocala, FL

6d•$18 - $25

About The Position

The Medical Assistant provides clinical and administrative support to help deliver safe, high-quality, patient-centered care. Working under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the permitted scope of practice, assists providers during visits, and supports front office operations. This is a safety-sensitive role involving direct patient care, medication administration, and other clinical responsibilities requiring accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. Duties include gathering and documenting patient information, measuring vital signs, assisting with examinations and procedures, administering medications and treatments as permitted, performing laboratory and diagnostic testing, coordinating patient communications and care, maintaining accurate EMR records, and supporting clinic operations. The position requires bilingual Spanish, a high school diploma or equivalent, and current CPR/BLS certification or completion within organizational guidelines. The schedule is Monday through Friday, with no weekends or on-call duties.

Requirements

High school diploma or equivalent.
Bilingual Spanish proficiency.
Current CPR/BLS certification, or ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and problem-solving abilities.
Ability to maintain confidentiality and appropriately handle sensitive information.
Ability to work independently, manage multiple priorities, and operate in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience, with cultural sensitivity to Medicare and other patient populations.
Ability to perform clinical physical activities, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient to perform procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods, and sufficient visual acuity and hearing, with or without reasonable accommodation, to perform essential duties safely.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program or certification such as CMA, RMA, NCMA, CCMA, or equivalent.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome and prepare patients for provider examinations; obtain and document histories, medications, allergies, preventive care information, and other relevant clinical details in the EMR.
Measure, document, and report vital signs and clinical observations.
Prepare patients and examination rooms, assist providers during examinations and procedures, and explain provider instructions and follow-up care as directed.
Administer medications, immunizations, and treatments as directed and permitted by state regulations; assist with wound care, dressing changes, bandaging, irrigation, and other clinical procedures.
Initiate and monitor IV infusions when appropriately trained and permitted by state regulations.
Perform phlebotomy, prepare laboratory specimens, conduct CLIA-waived testing, and complete laboratory quality controls and required logs.
Conduct in-office diagnostic tests, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, spirometry, PT/INR testing, and glucose testing.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection prevention standards.
Document patient encounters, treatments, test results, procedures, supplies, and telephone encounters in the EMR.
Complete patient communications such as appointment and medication reminders, Transitional Care Management outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, care coordination, and maintenance of patient records in accordance with organizational policies and HIPAA requirements.
Manage front office duties, including answering calls, greeting patients, scheduling, registration, check-in/check-out, referrals, prescription refill coordination, and routing inquiries.
Monitor medical, pharmaceutical, and disposable clinical supply inventories and assist with ordering and inventory maintenance.
Support onboarding and training of new team members as assigned and collaborate with providers and clinic staff to support efficient operations.
Perform other duties as assigned.