Medical Assistant (Bilingual Spanish)

VIPcare•Melbourne, FL

2d•$18 - $25

About The Position

VIPcare is seeking a bilingual Spanish Medical Assistant to provide clinical and administrative support for primary care patients, particularly those age 65 and older. Working under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front office operations. This is a safety-sensitive role involving direct patient care, medication administration, and other clinical duties requiring accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. Duties include collecting and documenting patient information, measuring vital signs, assisting with examinations and procedures, administering medications and treatments as permitted, performing diagnostic and laboratory testing, coordinating patient communications and care, maintaining accurate records, and helping manage clinic operations and supplies. The Medical Assistant also supports Annual Wellness Visits, preventive outreach, and transitions of care. The position requires a high school diploma or equivalent, Spanish-English bilingual ability, and current CPR/BLS certification or certification obtained within organizational guidelines. The schedule is Monday through Friday, with no weekends or on-call duties. Compensation is listed at $18.00–$25.00 per hour, with performance bonuses.

Requirements

High school diploma or equivalent.
Bilingual Spanish required.
Current CPR/BLS certification required, or obtained within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical thinking and sound problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently, manage multiple priorities, and operate in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience.
Cultural awareness and sensitivity to the needs of Medicare and other patient populations served by VIPcare.
Ability to perform clinical physical activities, including assisting with patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills to perform procedures, administer medications, collect specimens, and operate medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods, and sufficient vision and hearing, with or without reasonable accommodation, to safely perform essential duties.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.

Nice To Haves

Completion of an accredited Medical Assistant program or certification such as CMA, RMA, NCMA, or CCMA.
At least one year of Medical Assistant experience in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome patients and prepare them for provider examinations by collecting and documenting histories, medications, allergies, chief complaints, preventive care information, and other clinical details in the EMR.
Measure, document, and report vital signs and clinical observations; prepare patients and examination rooms for visits.
Assist providers during examinations, treatments, and in-office procedures, and explain provider instructions and follow-up care as directed.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures.
Initiate and monitor IV infusions when trained and permitted by state regulations.
Perform phlebotomy, prepare specimens, and conduct CLIA-waived laboratory testing according to established procedures.
Conduct in-office diagnostic tests, including EKGs, vision screenings, pulse oximetry, peak flow testing, oxygen administration as ordered, inhalation treatments, and spirometry.
Perform PT/INR testing with approved equipment and glucose testing with a glucometer.
Complete laboratory quality controls and maintain required testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection prevention standards.
Document encounters, treatments, results, procedures, supplies, and telephone communications accurately in the EMR.
Complete patient communications such as appointment and medication reminders, transitional care outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, care coordination, and documentation of completed services.
Maintain medical records according to organizational policies and HIPAA requirements.
Answer calls, greet patients, schedule appointments, register patients, manage check-in and check-out, process referrals, coordinate prescription refills, and route inquiries.
Monitor medical and clinical supply inventory and assist with ordering as needed.
Support onboarding and training of new team members as assigned.
Collaborate with providers and clinic staff to support efficient operations and perform other duties as assigned.