Medical Assistant (Bilingual Spanish)

VIPcare•Sarasota, FL

10d

About The Position

The Medical Assistant provides clinical and administrative support to deliver safe, high-quality, patient-centered care. Working under the direction of a Physician, Physician Assistant, or APRN, the Medical Assistant prepares patients for examinations, performs clinical procedures within the scope of practice, assists providers during visits, and supports front office operations. This safety-sensitive role involves direct patient care, medication administration, and clinical responsibilities requiring accuracy, professionalism, and attention to detail. The role supports Medicare Advantage patients in a value-based care model focused on quality outcomes and preventive care. The position includes patient preparation and assistance, clinical procedures and testing, documentation and care coordination, and administrative support. The Medical Assistant also helps with Annual Wellness Visits, transitional care outreach, preventive care, inventory, and clinic operations. The role requires bilingual Spanish proficiency and a commitment to a positive, culturally sensitive patient experience.

Requirements

High school diploma or equivalent.
Bilingual Spanish proficiency.
Current CPR/BLS certification, or ability to obtain it within organizational guidelines.
Knowledge of medical terminology, anatomy, physiology, and clinical office procedures.
Working knowledge of common medications and disease processes affecting the patient population served.
Knowledge of HIPAA, OSHA, infection prevention, and CLIA regulations.
Experience using electronic medical records (EMRs).
Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides.
Excellent customer service and telephone etiquette.
Strong organizational, prioritization, and time-management skills.
Excellent verbal and written communication skills and ability to interact effectively with patients, providers, health plans, and internal and external partners.
Strong interpersonal skills and a collaborative, team-oriented approach.
Critical-thinking and problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work independently, manage multiple priorities, and function in a fast-paced clinical environment.
Commitment to exceptional patient care and a positive patient experience; cultural sensitivity to Medicare and other patient populations served.
Ability to perform the physical activities of a clinical environment, including patient positioning and transfers; frequent standing, walking, bending, kneeling, reaching, pushing, pulling, and repetitive hand movements.
Manual dexterity and fine motor skills sufficient for clinical procedures, medication administration, specimen collection, and operation of medical equipment.
Ability to lift, carry, push, or move equipment and supplies weighing up to 15 pounds and assist with heavier patient transfers when appropriate.
Ability to sit or stand for extended periods, and visual acuity and hearing sufficient to perform essential functions, with or without reasonable accommodation.
Ability to operate standard office equipment, computers, telephones, and clinical devices.
Reliable transportation to report consistently to scheduled work locations and shifts.
Positive work ethic; ability to model organizational values, contribute ideas and feedback, meet commitments, work with energy and focus, and complete goals.

Nice To Haves

Completion of an accredited Medical Assistant program and certification such as CMA, RMA, NCMA, CCMA, or equivalent.
At least one year of experience as a Medical Assistant in a physician practice, outpatient, or ambulatory care setting.
IV Therapy certification, where permitted by state regulations.
Phlebotomy experience.
Knowledge of medical coding principles.
Familiarity with Medicare Advantage plan structures, HEDIS quality measures, value-based care principles, and Annual Wellness Visit workflows.

Responsibilities

Welcome and prepare patients for provider examinations; collect and document patient histories, medications, allergies, preventive care information, and other relevant details in the EMR.
Measure, document, and report vital signs and other clinical observations; prepare patients and examination rooms; and assist providers with examinations, treatments, and in-office procedures.
Explain provider instructions, treatment plans, medications, and follow-up care as directed, and provide compassionate, professional service.
Administer oral and injectable medications, immunizations, and treatments as directed and permitted by state regulations.
Assist with wound care, dressing changes, bandaging, eye and ear irrigation, and other clinical procedures; initiate and monitor IV infusions when trained and permitted.
Perform phlebotomy, prepare laboratory specimens, conduct CLIA-waived tests and in-office diagnostic testing, including EKGs, vision screenings, pulse oximetry, peak flow testing, spirometry, and other listed tests.
Perform PT/INR and glucose testing; complete laboratory quality controls and maintain testing logs.
Clean, disinfect, and sterilize reusable instruments and dispose of contaminated materials according to infection prevention standards.
Document patient encounters, treatments, results, procedures, supplies, and telephone encounters accurately in the EMR.
Conduct patient communications, including appointment and medication reminders, transitional care outreach, and preventive care outreach.
Support Annual Wellness Visits by preparing Health Risk Assessments, updating preventive care records, and completing required documentation.
Assist with patient outreach, preventive screening scheduling, care coordination, and documentation of completed services.
Maintain patient medical records according to organizational policies and HIPAA requirements.
Answer calls, greet patients, schedule appointments, register patients, manage check-in and check-out, process referrals, coordinate prescription refills, and route inquiries.
Monitor and help order medical, pharmaceutical, and disposable clinical supplies; maintain office and clinical supply inventories.
Support onboarding and training of new team members as assigned.
Collaborate with providers, clinical staff, and front office personnel to support efficient clinic operations, and perform other duties as assigned.