Medical Assistant (MA) - Urgent Care Brooklyn

Trinity Health•New York, NY

About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Medical Assistant to support providers in delivering patient care. The position involves working directly with patients within a Behavioral Health Service Center and helping create a positive healthcare experience. The Medical Assistant provides indirect work support, tracks tests, performs moderate to complex Gaps in Care, supports tasks within scope and prior authorizations, and helps with quality control, lab logs, and practice audits. The role also serves as an OSHA safety representative, keeping protocols and staff updated; transcribes patient exam information, diagnoses, and plans into medical records; and assists with specialty-specific tasks after completing training.

Requirements

  • High school diploma or GED.
  • Successful completion of an accredited or approved MA program and MA externship, MA internship, EMT program, paramedic program, or Certified Athletic Trainer program.
  • If credentialed, maintain current MA recertification continuing education units.
  • Valid CPR certification.
  • For MA-Credentialed I: certification as a Medical Assistant through an accepted certifying agency: AAMA (CMA), AMT (RMA), NCCT (NCMA), NHA (CCMA), NAHP (NRCMA), or AMCA (CMAC).
  • For MA-Non-Credentialed I: eligibility to attain Medical Assistant certification is desired; alternatively, an EMT with a current, active Michigan license, or a paramedic who has successfully completed the National Registry Paramedic Exam and/or holds a current, active Michigan license.
  • In the absence of a completed MA program, externship, or internship, at least 2 years of clinical experience providing clinical support in a community-based clinic is required, along with standardized testing and evaluation of clinical skills.

Nice To Haves

  • 0–1 year of previous clinical experience or an equivalent combination of education and experience is preferred.
  • Eligibility to attain Medical Assistant certification is desired for MA-Non-Credentialed I.

Responsibilities

  • Provide indirect work support managing tasks.
  • Track tests.
  • Perform moderate to complex Gaps in Care.
  • Support tasks within scope and prior authorizations.
  • Conduct quality control, maintain lab logs, and support practice audits.
  • Serve as the OSHA safety representative and keep protocols and staff updated.
  • Transcribe patient exam information, diagnoses, and plans into the medical record.
  • Assist with specialty-specific tasks after completing training.

Benefits

  • Day-one benefits with no waiting period for eligible team members.
  • Competitive pay.
  • Medical, dental, and vision coverage.
  • Opportunities for professional growth, development, and career advancement.
  • Collaborative, patient-centered culture.
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