About The Position

Performs routine clinical and administrative duties in support of the assigned area or office. The Medical Assistant supports patient care under the supervision of a physician, physician assistant, nurse practitioner, or nurse, and helps provide an excellent patient experience. The role includes clinical procedures, patient assessments and documentation, administrative support, and follow-up with patients. For Physician Practices (MPG, MPC, and UCC), the employee must be willing to travel to other locations based on business needs; mileage reimbursement is provided.

Requirements

  • Completion of an accredited program is required.
  • Must have one of the following: graduation from an accredited EMT or Medical Assistant diploma program; Medical Assistant registration or certification; or six months of patient care experience.
  • Six months of patient care experience may substitute for graduation from an accredited Medical Assistant or EMT program.
  • Requires critical-thinking and effective communication skills, decisive judgment, and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Must be willing to travel to other locations based on business needs for Physician Practices (MPG, MPC, and UCC).
  • BLS credential from the American Heart Association or Red Cross is listed as a certification requirement; the posting also lists a grace-period credential option.

Responsibilities

  • Review and document Social Determinants and provide education and resources as needed.
  • Perform administrative and clerical duties such as scanning, reception, scheduling, data entry, and patient registration.
  • Activate MyChart accounts and ensure telehealth connectivity for scheduled appointments, troubleshooting as needed.
  • Perform basic diagnostic procedures and specimen collection, including phlebotomy and splint application, and set up procedural trays and rooms.
  • Assist with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
  • Obtain and accurately document vital signs, height and weight, brief history of current illness or injury, current medications, allergies, required screenings, and other pertinent information.
  • Round with patients in the practice to help ensure an excellent patient experience.
  • Manage and facilitate in-basket messages and patient phone calls.
  • Maintain equipment and medical supplies by reordering, stocking, cleaning and disinfecting according to protocol, and troubleshooting.
  • Maintain examination areas.
  • Follow up on reported issues and assist with service recovery.
  • Review patient charts to ensure imaging is available and pertinent information is obtained before appointments.
  • Monitor and communicate changes in patient condition and document care provided.
  • Provide discharge instructions and follow up with patients as needed.
  • Recognize emergent situations and seek help.

Benefits

  • $2,500 sign-on bonus
  • Mileage reimbursement for travel to other locations
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