About The Position

The Medical Assistant performs routine clinical and administrative duties in support of an assigned area or office. Under the supervision of a physician, physician assistant, nurse practitioner, or nurse, the Medical Assistant assists with patient assessments and treatments, documents vital signs and other pertinent patient information, and performs basic diagnostic procedures and specimen collection. The position also supports patient access and clinic operations through scheduling, registration, chart review, patient communications, and maintenance of examination areas, equipment, and supplies. The role requires critical thinking, effective communication, decisive judgment, and the ability to work with minimal supervision in a stressful environment and take appropriate action. Physician practice employees must be willing to travel to other locations based on business needs; mileage reimbursement is provided.

Requirements

  • Graduate of an accredited EMT (Emergency Medical Technician) or Medical Assistant diploma program, Medical Assistant registration or certification, or six months of patient care experience.
  • Six months of patient care experience may substitute for graduation from an accredited Medical Assistant or EMT program.
  • BLS certification from an accepted American Heart Association or Red Cross credential, or an applicable employee grace-period credential.
  • No prior work experience is required.
  • Critical-thinking skills, effective communication skills, decisive judgment, and ability to work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action.
  • Willingness to travel to other locations based on business needs for Physician Practices; mileage reimbursement is provided.

Responsibilities

  • Activate MyChart accounts where appropriate and ensure telehealth connectivity for scheduled appointments, troubleshooting as needed.
  • Perform administrative and clerical duties, including scanning, reception, scheduling, data entry, and patient registration.
  • Review and document social determinants and provide education or resources as needed.
  • Monitor and communicate changes in patient condition, document care provided, provide discharge instructions, and follow up with patients as needed.
  • Recognize emergent situations and seek assistance.
  • Review patient charts to ensure imaging and pertinent information are available for appointments.
  • Follow up on reported issues and assist with service recovery.
  • Maintain equipment and medical supplies by reordering, stocking, cleaning or disinfecting according to protocol, and troubleshooting; maintain examination areas.
  • Manage and facilitate in-basket messages and patient phone calls.
  • Round with patients in the practice to help ensure an excellent patient experience.
  • Assist with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
  • Obtain and accurately document vital signs, height and weight, brief history of current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
  • Perform basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray or room setup.

Benefits

  • $2,500 sign-on bonus
  • Mileage reimbursement for travel to other practice locations
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