About The Position

The Medical Assistant performs routine clinical and administrative duties in support of an assigned area or office. The role supports patient care and experience by assisting with assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse. The Medical Assistant also maintains clinical supplies and equipment, completes administrative tasks, and helps patients access in-person and telehealth services. The position requires critical thinking, effective communication, decisive judgment, and the ability to work with minimal supervision in a stressful environment. Employment is contingent upon successful completion of a Level II criminal history record check. For Physician Practices (MPG, MPC, and UCC), travel to other locations may be required based on business needs; mileage reimbursement is provided.

Requirements

  • Graduate of an accredited Medical Assistant program, or an accredited EMT or Medical Assistant diploma program; alternatively, Medical Assistant registration or certification is accepted.
  • Six months of patient care experience may be accepted in lieu of graduating from an accredited Medical Assistant or EMT program.
  • Current qualifying BLS credential from the American Heart Association or Red Cross, or the listed Grace-period credential.
  • Fingerprint screen through the Florida Department of Children and Families.
  • Critical thinking, effective communication, decisive judgment, and ability to work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action.
  • Successful completion of a Level II criminal history record check.
  • For Physician Practices (MPG, MPC, and UCC), willingness to travel to other locations based on business needs.

Responsibilities

  • Review and document social determinants of health, providing education and resources as needed.
  • Round with patients in the practice to help ensure an excellent patient experience.
  • Manage and facilitate in-basket messages and patient phone calls.
  • Maintain equipment and medical supplies, including reordering, stocking, cleaning and disinfecting according to protocol, and troubleshooting.
  • Maintain examination areas.
  • Perform assigned administrative and clerical duties, including scanning, reception, scheduling, data entry, and patient registration.
  • Activate MyChart accounts when appropriate.
  • Ensure telehealth connectivity for scheduled appointments and troubleshoot as needed.
  • Perform basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray or room setup.
  • Assist with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
  • Obtain and accurately document vital signs, height and weight, brief history of the current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
  • Follow up on reported issues and assist with service recovery.
  • Review patient charts to ensure imaging is available and pertinent information is present for appointments.
  • Monitor and communicate changes in patient condition and document care provided.
  • Provide discharge instructions and follow up with patients as needed.
  • Recognize emergent situations and seek assistance.

Benefits

  • $2,500 sign-on bonus
  • Mileage reimbursement for travel between locations when required for Physician Practices (MPG, MPC, and UCC)
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