About The Position

The Medical Assistant performs routine clinical and administrative duties in support of the assigned area or office. Under the supervision of a physician, physician assistant, nurse practitioner, or nurse, the Medical Assistant assists with patient assessments and treatments, documents patient information and care, and supports patient communication and follow-up. The role also performs basic diagnostic procedures and specimen collection and helps maintain equipment, supplies, and examination areas. The position requires critical thinking, effective communication, decisive judgment, and the ability to work with minimal supervision in a stressful environment. For Physician Practices (MPG, MPC, and UCC), the employee must be willing to travel to other locations as business needs require; mileage reimbursement is provided.

Requirements

  • Graduate of an accredited Medical Assistant or EMT diploma program, Medical Assistant registration or certification, or six months of patient care experience in lieu of graduating from an accredited Medical Assistant or EMT program.
  • BLS credential from an accepted provider/program: American Heart Association BLS eCard, American Heart Association BLS RQI eCard, American Heart Association non-eCard certification, Grace-period BLS certification, or Red Cross BLS certification.
  • Critical thinking skills, effective communication skills, decisive judgment, and ability to work with minimal supervision.
  • Ability to work in a stressful environment and take appropriate action.
  • Willingness to travel to other Physician Practice locations based on business needs.

Responsibilities

  • Assist with patient assessments and treatments under the supervision of a physician, physician assistant, nurse practitioner, or nurse.
  • Obtain and accurately document vital signs, height and weight, brief history of the current illness or injury, medications, allergies, required screenings, and other pertinent information.
  • Activate MyChart accounts and ensure telehealth connectivity for scheduled appointments, troubleshooting as needed.
  • Manage and facilitate in-basket messages and patient phone calls.
  • Follow up on reported issues and assist with service recovery.
  • Monitor and communicate changes in patient condition, document care provided, provide discharge instructions, and follow up with patients as needed.
  • Recognize emergent situations and seek help.
  • Perform basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray or room setup.
  • Perform administrative and clerical duties such as scanning, reception, scheduling, data entry, and patient registration.
  • Round with patients in the practice to help ensure an excellent patient experience.
  • Maintain equipment and medical supplies by reordering, stocking, cleaning and disinfecting per protocol, and troubleshooting; maintain examination areas.
  • Review patient charts to ensure imaging is available and pertinent information is obtained to maximize appointments.
  • Review and document Social Determinants and provide education and resources as needed.

Benefits

  • $2,500 sign-on bonus
  • Mileage reimbursement for travel to other Physician Practice locations
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