Pulmonology, (Greenbrae), Full-Time, Days

MarinHealth Medical Center•Novato, CA

3d•Onsite

About The Position

The Medical Assistant - Front/Back Swing assists in the delivery of healthcare and patient care management under the supervision of the Clinical Lead and Practice Leader. The role supports providers within the scope of practice to deliver quality patient care, including gathering patient information, assessing patient requests, obtaining and monitoring vital signs, assisting with procedures, and re-processing instruments. The position combines clinical and administrative duties. Clinical work includes rooming patients, documenting information in the electronic medical record, providing ordered injections and immunizations, assisting with procedures, responding to patient requests, handling lab results, prescriptions and referrals, recognizing urgent needs, and maintaining clean, stocked patient areas. Administrative work includes answering telephones, scheduling appointments, greeting and checking in patients, addressing concerns, handling insurance verifications and authorizations, and completing other assigned administrative processes.

Requirements

High school diploma or GED certificate.
Medical Assistant certification from an accredited program, such as NHA or AMCA.
Current BLS certification from the American Heart Association.
At least one year of related medical assisting experience in a physician’s office or other clinical setting, or an equivalent combination of training and experience.
Ability to perform duties within the scope of practice.
Measles, mumps, varicella, and annual influenza immunizations are required as a condition of employment and annually thereafter; medical or religious exemptions will be considered consistent with applicable law.

Nice To Haves

Allscripts experience preferred.
Re-processing or procedural experience highly preferred.

Responsibilities

Room patients, obtain vital signs and reasons for visits, and document symptoms, including their frequency and severity.
Provide courteous and compassionate patient care.
Document required information in the electronic medical record, including meaningful use, pay-for-performance, and ACO-related information.
Provide injections, immunizations, and other patient care services as ordered by the medical provider.
Assist during medical procedures and re-process instruments.
Use electronic medical records and task lists to complete patient visits and requests.
Communicate with patients regarding lab results, prescription management, and referrals.
Recognize urgent medical needs and triage care appropriately.
Answer patient questions and concerns with accurate information.
Maintain patient records and protect patient confidentiality.
Complete referrals accurately and appropriately.
Disinfect exam rooms between patients and patient areas at the end of the day.
Assist with clinic upkeep, daily cleaning, and supply ordering and inventory.
Answer telephones, schedule appointments, take patient messages using electronic medical records, and greet and check in patients.
Address patient requests and inquiries and resolve patient concerns.
Process insurance verifications and authorizations and assist patients in understanding insurance plans.
Return calls as necessary and complete various assigned administrative processes.