About The Position

The Medical Assistant - Front/Back Swing assists in healthcare delivery and patient care management under the supervision of the Clinical Lead and Practice Leader. Within the scope of practice, the role supports providers in delivering quality patient care by gathering patient information, responding to patient requests, obtaining and monitoring vital signs, assisting with procedures, and re-processing instruments. The position also performs administrative and front-office duties, including scheduling, check-in, telephone support, insurance assistance, and handling patient requests. The role is full-time, scheduled for 40 hours per week on the day shift, at MarinHealth Medical Network’s Larkspur location. The posted pay range is $28.00–$36.41 per hour, with a stated midpoint of $31.21.

Requirements

  • High school diploma or GED certificate.
  • Medical Assistant certification from an accredited program, such as NHA or AMCA.
  • American Heart Association BLS certification.
  • At least one year of related medical assisting experience in a physician’s office or other clinical setting, or an equivalent combination of training and experience.
  • Ability to perform the responsibilities within the scope of practice.

Nice To Haves

  • Re-processing or procedural experience is highly preferred.
  • Allscripts experience is preferred.

Responsibilities

  • Room patients, obtain vital signs and reasons for visits, and document symptoms, including their frequency and severity.
  • Provide courteous and compassionate patient care.
  • Document required information in the electronic medical record, including Meaningful Use, Pay for Performance, and ACO-related data.
  • Provide injections, immunizations, and other patient care services as ordered by a medical provider.
  • Assist during medical procedures.
  • Use electronic medical records and task lists to complete patient visits and requests.
  • Recognize urgent medical needs and triage care appropriately.
  • Provide patients with accurate information when answering questions and concerns.
  • Maintain patient records and protect patient confidentiality.
  • Complete referrals accurately and appropriately.
  • Disinfect exam rooms between patients and clean patient areas at the end of the day.
  • Assist with clinic upkeep, daily cleaning, and supply ordering and inventory.
  • Answer telephone calls in a cheerful manner.
  • Schedule appointments.
  • Take patient messages using electronic medical records and return calls as necessary.
  • Greet and check in patients.
  • Address patient requests and inquiries and resolve patient concerns.
  • Process insurance verifications and authorizations and help patients understand insurance plans.
  • Complete various assigned administrative processes.
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