Medical Assistant - Family Medicine Full-time Days

Northwestern Memorial Healthcare•Wheaton, IL
•$20 - $26

About The Position

The Medical Assistant is a member of Northwestern Medicine’s health care team and supports physicians, nurses, and other licensed medical staff. The role facilitates efficient patient flow, assists with patient care activities, and performs related administrative functions. The Medical Assistant helps maintain clean and safe patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The position reflects Northwestern Medicine’s mission, vision, and values and follows its Code of Ethics, compliance program, policies, procedures, and applicable regulatory and accreditation standards.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
  • Obtain one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts, and acknowledge during onboarding that certification must be attained within six months as a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing patients for examinations.
  • Obtain and document vital signs, reason for visit, allergies, smoking history, and pharmacy information; promptly report significant vital-sign changes or acute symptoms to the provider and registered nurse.
  • Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms between patients, and prioritize tasks to help maintain clinic flow.
  • Assist practitioners with medical and surgical procedures under established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
  • Prepare and stock exam rooms and follow established protocols for disinfecting and sterilizing equipment and instruments.
  • Participate in environmental safety rounds; maintain vaccine and medication inventory; monitor equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
  • Follow office opening and closing procedures.
  • Accept delegated responsibilities, offer assistance to others, attend and participate in staff meetings, and communicate effectively with patients and the care team in person and by phone.
  • Perform specialty-specific delegated procedures safely, effectively, and efficiently.
  • Perform other duties as assigned by the Supervisor or Manager.

Benefits

  • The company describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being and protection from unexpected life events.
  • Tuition reimbursement.
  • Loan forgiveness.
  • 401(k) matching.
  • Lifecycle benefits.
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