Medical Assistant-Family Medicine (Laboratory) Full Time Days
About The Position
The Medical Assistant is a full-time, 40-hour-per-week position shared between the Grayslake Family Medicine and Internal Medicine clinics. The schedule is Monday through Friday, with hours varying based on operational needs. The Medical Assistant will work primarily in the laboratory performing blood draws, so strong phlebotomy skills are necessary. The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role helps maintain safe, clean patient care areas, promotes patient satisfaction through professional and friendly interactions, and safeguards patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, values, Code of Ethics, Corporate Compliance Program, applicable policies, and regulatory and accreditation standards.
Requirements
- High school diploma or GED.
- Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
- New medical assistant graduates within six months of graduation must submit a letter from their school or certifying body; non-certified medical assistants or graduates more than six months past graduation must submit a letter from the certifying body.
- Must complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts, and acknowledge during onboarding that certification must be attained within that period.
- American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
- Zero to two years of experience in a relevant role.
- Strong computer skills.
- Strong phlebotomy skills.
Nice To Haves
- Completion of an accredited Medical Assistant training program.
- One to two years of ambulatory care experience.
- Experience with an electronic medical record.
Responsibilities
- Escort patients to exam rooms, identify them using two identifiers, and prepare them for examinations.
- Obtain accurate vital signs and document the reason for the visit; update or confirm allergies, smoking history, and pharmacy information.
- Promptly inform the provider and registered nurse of significant changes in vital signs or acute symptoms.
- Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for subsequent patients, and prioritize tasks to support patient flow.
- Assist practitioners with medical and surgical procedures in accordance with established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
- Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols; and participate in environmental safety rounds.
- Maintain vaccine and medication inventory, monitor and maintain equipment and instruments, assist with supply orders, and dispose of expired items appropriately.
- Follow office opening and closing procedures.
- Accept delegated responsibilities, assist coworkers, attend and participate in staff meetings, and communicate effectively with patients and the patient care team in person and by phone.
- Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
- Perform other duties as assigned by the Supervisor or Manager.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
