Medical Assistant - Internal Medicine Full-time Days
About The Position
The Medical Assistant reflects Northwestern Medicine’s mission, vision, and values, complies with its Code of Ethics and Corporate Compliance Program, and follows applicable policies, procedures, regulatory requirements, and accreditation standards. As a member of the health care team, the Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating patient flow, assisting with patient care, and performing related administrative functions. The role also involves maintaining clean and safe patient care areas, promoting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality.
Requirements
- High school diploma or GED.
- Current certification in an accepted medical assistant credential, or written proof of eligibility to take one of the listed certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
- Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts, and acknowledge during onboarding that certification must be attained within six months as a condition of employment.
- American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
- Zero to two years of experience in a relevant role.
- Strong computer skills.
Nice To Haves
- Completion of an accredited Medical Assistant training program.
- One to two years of ambulatory care experience.
- Experience with an electronic medical record.
Responsibilities
- Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing patients for examinations.
- Obtain and document accurate vital signs, reason for visit, allergies, smoking history, and pharmacy information; promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
- Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to support timely visits and patient flow.
- Assist practitioners with medical and surgical procedures under established protocols, including electrocardiograms, venipuncture, immunizations, procedure tray setup, specimen collection, and provider-directed CLIA-waived testing.
- Prepare and stock exam rooms; disinfect and sterilize equipment and instruments according to established protocols; and participate in environmental safety rounds.
- Maintain vaccine and medication inventory; monitor and maintain equipment and instruments according to clinic guidelines; assist with supply orders; dispose of expired items; and follow office opening and closing procedures.
- Work as an integral member of the patient care team, accept delegated responsibilities positively, offer assistance to others, and attend and participate in staff meetings.
- Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
- Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
- Perform other duties as assigned by the Supervisor or Manager.
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Lifecycle benefits
- A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
