Medical Assistant-Internal Medicine Full time Days

Northwestern Memorial Healthcare•Glenview, IL
•$19 - $26

About The Position

The Medical Assistant supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care, and performing related administrative functions. The role is responsible for maintaining clean and safe patient care areas, promoting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality. The Medical Assistant adheres to Northwestern Medicine’s mission, vision, values, Code of Ethics, Corporate Compliance Program, and applicable policies, procedures, and regulatory and accreditation standards. This is a full-time position of 40 hours per week at the Glenview clinic. The schedule is Monday through Friday, with hours varying between 7:30 a.m. and 6:00 p.m. The Medical Assistant may be asked to close when needed and travel to other locations as needed.

Requirements

  • High school diploma or GED.
  • Current certification in an accepted medical assistant credential, or written proof of meeting candidate eligibility requirements to take an eligible certification exam (AAMA, AMT, NCCT, NHA, or NRCMA).
  • New medical assistant graduates within six months of graduation must submit a letter from their school or certifying body; non-certified medical assistants or graduates more than six months past graduation must submit a letter from the certifying body.
  • Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
  • Sign an onboarding acknowledgment that certification must be attained within six months as a condition of employment.
  • American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
  • Zero to two years of experience in a relevant role.
  • Strong computer skills.

Nice To Haves

  • Completion of an accredited Medical Assistant training program.
  • One to two years of ambulatory care experience.
  • Experience with an electronic medical record.

Responsibilities

  • Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing them for examinations.
  • Obtain accurate vital signs and document the reason for the visit; update or confirm allergies, smoking history, and pharmacy information.
  • Promptly notify the provider and registered nurse of significant changes in vital signs or acute symptoms.
  • Anticipate and set up equipment or supplies for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to maintain patient flow.
  • Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
  • Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
  • Maintain vaccine and medication inventory; monitor and maintain equipment and instruments; assist with ordering supplies and dispose of expired items correctly.
  • Follow office opening and closing procedures.
  • Accept and perform delegated responsibilities positively, assist colleagues, and attend and participate in staff meetings.
  • Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
  • Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
  • Perform other duties as assigned by the Supervisor or Manager.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • A wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events
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