Medical Assistant (MFM Office- Houston)

Pediatrix•Houston, TX

About The Position

The Medical Assistant supports physicians and clinical staff in providing specialized patient care through clinical and administrative duties specific to the practice. The role involves preparing patients and exam rooms, assisting with examinations and procedures, performing applicable clinical tasks within state regulations, communicating with patients, and helping coordinate tests and follow-up care. Responsibilities may vary based on state regulations.

Requirements

  • Diploma from an accredited Medical Assistant program.
  • Ability to follow universal precautions, OSHA standards, and HIPAA regulations.
  • Strong verbal and written communication skills.
  • Superior customer service skills.
  • High level of professionalism.
  • Ability to maintain patient confidentiality.

Nice To Haves

  • Certification as a Medical Assistant, preferred or as required by state.
  • CPR/BLS certification preferred.
  • At least 1 year of experience in an office-based setting preferred.

Responsibilities

  • Greet and escort patients to exam rooms, prepare them for visits, gather medical history, current medications, allergies, and chief complaints, and document this information in the medical record.
  • Assist with patient flow to ensure timely visits.
  • Provide excellent customer service and communicate with patients, families, and other care providers while maintaining a safe patient care environment.
  • Assist physicians and advanced practice providers with preparing for and conducting medical exams and office procedures under their direct guidance and supervision.
  • Perform applicable medical procedures; collect and prepare laboratory specimens; administer injections and immunizations; and perform venipuncture as permitted by state regulations.
  • Communicate information and instructions to patients as directed by physicians, advanced practice providers, or nursing staff, and ensure patients understand the information.
  • Assist with scheduling tests, treatments, and follow-up appointments, and communicate test results to patients.
  • Keep exam rooms clean and stocked with medical supplies, maintain instruments, and prepare sterilization as required.
  • Respond to calls and requests for referrals and appointments; triage and process messages and requests from patients, clinic staff, referring physicians, and pharmacies.
  • Maintain patient files, records, and other information.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Healthcare FSA
  • Dependent Care FSA
  • HSAs
  • 401(k) plan
  • Employee Stock Purchase Program
  • Voluntary benefit plans available through payroll deductions
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