Medical Assistant OB/GYN MFM

Banner Health

1d • Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff in providing medical care and direct patient care, with a focus on an excellent patient experience in Maternal Fetal Medicine. The role includes preparing patients for examinations and treatment, assisting with procedures, coordinating patient care, maintaining accurate records, and providing clinical and administrative support. The position works under the direct supervision of providers and interacts with staff, physicians, patients, families, and external contacts.

In this MFM clinic, duties include taking patient vitals, conducting intakes, handling FMLA paperwork, calling patients, and assisting across subspecialties. Administrative work may include answering phones, checking in patients, scheduling appointments, following up on referrals, ordering supplies, and stocking rooms. The role is full-time, 40 hours per week, on a day shift, Monday through Friday, four 10-hour shifts. No weekends are required. Travel may be required between the Phoenix and Mesa locations.

Uncertified Medical Assistants may be considered and are expected to obtain national certification within 12 months of starting employment. Banner provides access to study materials and pays the certification cost; passing the exam results in a pay increase. Career advancement and tuition assistance opportunities are available.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification from one of the following: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT. The posting also states uncertified candidates may be considered and must become nationally certified within 12 months of employment.
• BLS certification required upon hire.
• Strong computer skills, including ability to use medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized manner.
• Customer service skills, ability to multitask, a positive and energetic attitude, reliability, and willingness to help across subspecialties.
• The position works under the direct supervision of providers.
• Employees in specified Banner behavioral health settings serving children must have and maintain an Arizona Fingerprint Clearance Card and sign an Arizona Criminal History Affidavit upon hire; this condition is stated for those settings and is not otherwise specified for this position.

Nice To Haves

• Medical Assistant experience.
• Women’s health experience.
• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Experience with EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report signs of changing patient conditions to clinicians.
• Assist providers with examinations and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; chaperone as needed and follow universal precautions and personal protective equipment requirements.
• Prioritize patient flow through the clinical process.
• Coordinate patient care, including precertifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary services or tests.
• Communicate test results to patients and serve as a resource to clinicians; administer medications as authorized by policy or direction.
• Maintain complete and accurate patient documentation, including medical records and billing information, and provide clerical support for patient notifications.
• Clean and disinfect equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances; perform basic equipment maintenance and coordinate repairs.
• Order supplies as directed, stock patient care areas, and perform medication-related tasks, including addressing expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and contribute to a service-oriented team environment.
• Complete required onboarding, orientation, and simulation training.
• Take patient vitals and conduct intakes, complete FMLA paperwork, and call patients in support of Maternal Fetal Medicine.
• Provide clinic administrative support, including answering phones, checking in patients, scheduling appointments, following up on referrals, and supporting subspecialties.
• Travel as needed between the Phoenix and Mesa clinic locations.

Benefits

• Scrub allowance included.
• Banner pays the cost of Medical Assistant certification for uncertified candidates who pursue certification.
• A pay increase follows successful certification for uncertified Medical Assistants.
• Tuition assistance/reimbursement.
• Career advancement opportunities through the Medical Assistant career ladder and other paths.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED