Medical Assistant II - OB/GYN

IU Health • Lafayette, IN

4h

About The Position

The Medical Assistant II supports a Women's Health/OBGYN clinic and works with physicians, nurse practitioners, and midwives across the department. The role provides direct patient care and clinical support under the supervision of the designated supervisor and assigned physician, helping deliver patient-centered care throughout all stages of women's health. This newly created position floats among providers to support department operations and is intended for someone interested in a long-term opportunity to grow within Women's Health.

The Medical Assistant II supports patient visits and daily clinic operations, including rooming patients, collecting clinical information, preparing examination and procedure rooms, maintaining accurate electronic medical records, coordinating care and follow-up, and supporting patient flow. Additional duties include general laboratory work, instructing patients about procedures and treatments, ensuring orders, procedures, treatments, and referrals are completed accurately and promptly, performing registration and scheduling, and maintaining EMR files and other front-office functions. Computerized physician order entry may be performed only when directed by the assigned physician. The role may also include precepting MA team members or MA externs when requested by leadership.

This is a full-time, 0.9 FTE role. Clinic coverage is between 7:00 AM and 5:00 PM; the standard schedule is four full workdays per week with one afternoon off and may vary with clinic needs.

Requirements

• AHA Basic Life Support certification for healthcare workers is required; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
• High school diploma or equivalent required.
• Graduation from a Medical Assistant program required.
• Current medical assisting certification required from AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), and/or AMCA (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current Clinical Policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills required.

Nice To Haves

• Previous Medical Assistant experience in a clinical setting.
• Women's Health or OBGYN experience preferred but not required.
• Demonstrated commitment to patient care and teamwork.
• TB validation (to administer or read), or ability to obtain validation within six months of hire.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Responsibilities

• Support physicians, nurse practitioners, and midwives during patient visits.
• Room patients and obtain appropriate clinical information.
• Prepare examination and procedure rooms.
• Assist with patient flow and daily clinic operations.
• Document patient information accurately in the electronic medical record and maintain EMR files.
• Coordinate patient care activities and follow-up needs.
• Provide exceptional customer service and patient-centered care.
• Float among providers within the department to support operational needs.
• Perform duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician.
• Ensure ordered procedures and treatments are complete and patient flow is smooth.
• Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures, and general front-office functions as needed.
• Perform computerized physician order entry only if directed by the assigned physician.
• Precept current MA team members or MA externs when requested by leadership.

Benefits

• Access to opportunities for learning and development, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED