Medical Assistant II - OB/GYN

Indiana University Health System•Lafayette, LA

About The Position

The Medical Assistant II supports a Women's Health/OB/GYN clinic by assisting physicians, nurse practitioners, and midwives with direct patient care and clinical operations. Under the supervision of the designated supervisor and assigned physician, the role helps deliver patient care in accordance with organizational standards, supports patients throughout their care, and contributes to smooth clinic operations. This newly created role provides flexibility across the department and floats among providers as needed. The position includes rooming patients, preparing examination and procedure rooms, collecting and documenting clinical information in the electronic medical record, coordinating care and follow-up, and helping ensure that ordered procedures, treatments, referrals, and medical orders are completed accurately and promptly. Duties also include general laboratory work, patient instruction, registration and scheduling, EMR file maintenance, and general front-office functions. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant II may also precept current Medical Assistant team members or Medical Assistant externs when requested by leadership. This is a full-time, 0.9 FTE position. Clinic coverage is between 7:00 AM and 5:00 PM; the standard schedule is four full workdays per week with one afternoon off, and may vary based on clinic needs.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program.
Current medical assisting certification from one or more of the listed organizations: American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers.
Other advanced life support certifications may be required according to unit or department specialty and patient care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of ICD-10 and CPT coding.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current Clinical Policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Nice To Haves

Previous Medical Assistant experience in a clinical setting.
Women's Health or OB/GYN experience (preferred but not required).
Demonstrated commitment to patient care and teamwork.
TB validation (to administer or read), or ability to obtain validation within six months of hire.

Responsibilities

Support physicians, nurse practitioners, and midwives during patient visits.
Room patients and obtain appropriate clinical information.
Prepare examination and procedure rooms.
Assist with patient flow and daily clinic operations.
Document patient information accurately in the electronic medical record.
Coordinate patient care activities and follow-up needs.
Provide customer service and patient-centered care.
Float among providers within the department to support operational needs.
Perform duties associated with direct patient care under the supervision of the designated supervisor and assigned physician, following organizational standards.
Ensure ordered procedures and treatments are complete and patient flow is smooth.
Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling activities according to organizational and departmental procedures.
Maintain EMR files and perform general front-office functions as needed.
Perform computerized physician order entry only if directed by the assigned physician.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.