Medical Assistant II - OB/GYN

Indiana University Health System•Muncie, DE

2d•Onsite

About The Position

The Medical Assistant II provides direct patient care and clinical support under the supervision of the designated supervisor and assigned physician, following organizational standards. The role supports OB/GYN clinic visits by rooming patients, completing intake, assisting providers with patient care, preparing exam rooms, and helping maintain smooth clinic workflow. It also includes general laboratory work, explaining procedures and treatments to patients, ensuring ordered procedures, treatments, and referrals are completed accurately and promptly, and managing patient messages, paperwork, and prior authorizations. The position performs registration and scheduling according to organizational and departmental procedures, maintains electronic medical record files, and carries out general front-office functions as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant II may also precept current medical assistant team members or externs when requested by leadership.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program.
Current medical assisting certification from AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), and/or AMCA (CMAC).
AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required based on unit or department specialty.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of ICD-10 and CPT coding.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Dependability, reliability, teamwork, a positive attitude, strong communication skills, and willingness to learn and support teammates.

Nice To Haves

OB/GYN experience.
TB validation to administer or read, or ability to obtain validation within six months of hire.

Responsibilities

Room patients and complete intake for clinic visits.
Support providers during visits and assist with patient care.
Manage patient messages, paperwork, and prior authorizations.
Perform clinical and administrative duties, including registration and scheduling.
Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
Ensure ordered procedures, treatments, medical orders, and referrals are completed accurately and in a timely manner.
Maintain electronic medical record files, scan records, and perform general front-office functions as needed.
Prepare exam rooms and support clinic workflow and patient flow.
Perform computerized physician order entry only when directed by the assigned physician.
Precept medical assistant team members or externs when requested by leadership.