Medical Assistant OBGYN MFM

Banner Health

2d • Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff in the Maternal Fetal Medicine (MFM) clinic at Banner University Medical Center Phoenix. The role assists with medical care and direct patient care, using specialized knowledge, judgment, and skills to provide a positive patient experience. Duties include rooming patients, taking vital signs and patient histories, assisting with exams and procedures, maintaining accurate electronic medical records, and supporting clinic operations. The position may also assist with administrative work such as answering phones, checking in patients, scheduling appointments, following up on referrals, and ordering and stocking supplies.

This is a full-time, 40-hour-per-week day-shift position, Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekends. The role works under the direct supervision of providers. The posting states that uncertified Medical Assistants may be considered and have 12 months from starting employment to obtain national certification; Banner provides study materials and pays certification costs. However, the listed minimum qualifications require active Medical Assistant certification and BLS certification upon hire.

Banner describes opportunities for career growth, including advancement along the Medical Assistant career ladder and tuition assistance. The position includes a scrub allowance.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved Medical Assistant training program that meets state-defined regulations.
• Active Medical Assistant certification is listed as required: RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT. The posting also states uncertified Medical Assistants may be considered and have 12 months after employment begins to become nationally certified.
• BLS certification required upon hire.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively and in an organized manner.
• Customer service skills, multitasking ability, a positive and energetic attitude, reliability, teamwork, and willingness to assist across subspecialties.
• Medical Assistant experience.

Nice To Haves

• Women’s health experience.
• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Experience with EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate.
• Report patient conditions that may indicate a change in health status to the clinician.
• Assist providers with examinations and minor in-office procedures, including phlebotomies, ear irrigation, and EKGs; act as a chaperone when needed.
• Follow universal blood and body-fluid precautions and use personal protective equipment as needed.
• Prioritize and coordinate patient flow through the clinical process.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
• Communicate test results to patients and serve as a resource to clinicians in supporting patient care.
• Administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support for patient notifications and documentation, including maintaining complete medical records and providing accurate billing information in a timely manner.
• Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; follow sterilization procedures, manufacturer recommendations, and OSHA guidelines for hazardous substances.
• Perform basic equipment maintenance and coordinate needed repairs.
• Monitor inventory, including medications and immunizations, and track expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
• Complete assigned projects within the scope established by the project manager or supervising Medical Assistant.
• Complete required onboarding and orientation activities, including simulation training as needed or directed.
• Take patient vitals and perform patient intakes, complete FMLA paperwork, and call patients in support of MFM.
• Provide additional clinic and administrative support, which may include answering phones, checking in patients, scheduling appointments, following up on referrals, ordering supplies, and stocking rooms.

Benefits

• Scrub allowance.
• Banner-paid Medical Assistant certification costs for uncertified Medical Assistants who obtain certification within the stated 12-month period.
• Medical Assistant certification study materials.
• Tuition assistance/reimbursement.
• Opportunities to advance along the Medical Assistant career ladder.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED