Medical Assistant, TSC

The Surgical Clinic•Nashville, TN

About The Position

The Medical Assistant will support a multidisciplinary surgical team specializing in general, vascular, vein, bariatric, and oncology care. The role combines clinical, administrative, and communication responsibilities to coordinate patient care across multiple specialties. The Medical Assistant assists with in-office procedures and treatments, provides pre-operative and post-operative instructions, and offers education and support to patients and families. The role collaborates with surgeons, nurse practitioners, referral coordinators, infusion centers, radiation oncology, pathology departments, and bariatric centers to coordinate treatment, hospital transitions, follow-up, and results. It also monitors completion of providers’ MIPS requirements.

Requirements

  • High school diploma or GED.
  • Current BLS certification, or ability to obtain it within 90 days of hire.
  • At least two years of medical assistant experience.
  • Strong knowledge of medical terminology and surgical procedures.
  • Proficiency with EMR systems and Microsoft Office.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Knowledge of OSHA requirements for safe handling of blood and body fluids.
  • Verbal and written communication skills, including gathering and reporting information.
  • Strong customer service skills, including answering phones and greeting patients.
  • Ability to work effectively with staff and internal and external sponsors and agencies.
  • Positive, respectful, and empathetic attitude.
  • Ability to sit, stand, and walk for extended periods; frequent use of hands, reaching, and handling; and occasional lifting of up to 50 pounds.

Nice To Haves

  • Completion of a Medical Assistant training program and/or certification such as CMA, RMA, or CCMA.
  • Experience with eCW EMR.

Responsibilities

  • Assist with in-office procedures, including lap band adjustments, suture and staple removal, wound care, drain management, port care and flushing, and other provider-directed treatments.
  • Provide clear pre-operative and post-operative instructions and ensure patients understand and follow their care plans.
  • Educate and support patients and families navigating surgical treatment, including bariatric and oncology care.
  • Collaborate with surgeons and nurse practitioners to manage hospital admissions, discharges, and follow-up appointments.
  • Support long-term bariatric patient follow-up and lifestyle management in collaboration with nurse practitioners and bariatric centers.
  • Coordinate with infusion centers, radiation oncology, and pathology departments to align oncology care plans and obtain timely results.
  • Collaborate with referral coordinators on urgent or complex oncology referrals.
  • Communicate with patients and families about oncology treatment plans and medical concerns.
  • Monitor and ensure accurate, timely completion of MIPS requirements for all providers.
  • Perform other duties as assigned.
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