Medical Assistant (Float), TSC

Tennessee Oncology•Nashville, TN

About The Position

The Float Medical Assistant supports patients and physicians across all clinical settings at The Surgical Clinic. The role requires travel as assigned locations change and provides coverage to clinics in need, helping ensure high-quality patient care. The position calls for a strong individual with a positive attitude and a solid clinical background.

Requirements

Current Medical Assistant license or current LPN status is preferred.
Maintain quality OSHA controls and HIPAA compliance.
Experience charting in an electronic health record.
Experience with Microsoft Outlook and Word.
Ability to quickly learn common medications used in the practice, including their names, actions, and side effects.
Ability to learn common surgeries and recognize and triage related complications.
General understanding of sterile technique, surgical equipment, and human anatomy.
Ability to sit and stand for prolonged periods.
Ability to lift objects, possibly weighing more than 30 pounds.
Ability to bend, reach, and twist.
Ability to assist and support patients during transfers from exam rooms, out of wheelchairs, onto exam tables, and during examinations.
Close vision, distance vision, and ability to adjust focus as needed.

Nice To Haves

Current LPN or Medical Assistant license.
Experience with eClinicalWorks.

Responsibilities

Assist physicians in clinical office settings to support patient care.
Triage patients and assist during in-office procedures.
Accurately obtain vital signs, distinguish normal from abnormal results, and follow escalation processes.
Collect, label, and document laboratory specimens.
Obtain results and reports from various electronic health record systems.
Schedule imaging, surgeries, laboratory tests, and other interventions as directed.
Obtain prior authorizations for tests and surgeries when needed.
Send referrals as directed and maintain communication with community partners.
Communicate with patients’ care teams when needed, including regarding new orders for skilled nursing facilities or hospitals.
Triage patient phone calls and accurately communicate provider instructions.
Educate patients about tests, pre- and post-surgical care, medications, and other concerns.
Contact patients regarding test results as directed.
Contact pharmacies regarding medication orders and changes.
Document all patient care in the electronic health record.
Maintain adequate stocks of medications and supplies.
Keep patient rooms and the nurse station clean.
Sterilize instruments.
Perform other related duties as assigned.