Medical Assistant - Family Medicine and Pediatrics - Broken Arrow Kenosha

Saint Francis Hospital•Broken Arrow, OK

1d•Onsite

About The Position

The Medical Assistant supports providers in delivering effective patient care and maintaining patient satisfaction. The role assists with examinations, diagnostic procedures, treatments, and care coordination, and provides ancillary services or applies specialized clinical knowledge as needed. The position works directly with patients, customers, healthcare professionals, and staff, and frequently with individuals at director level or above. It is identified as safety-sensitive under Oklahoma law; applicants for safety-sensitive jobs may be refused employment, and employees may be disciplined or discharged, for a positive marijuana test even if they hold a valid medical marijuana license.

Requirements

High school diploma or GED and completion of an approved Medical Assistant program, or one year of related clinical patient-care experience within the last five years in lieu of a Medical Assistant program; the experience-in-lieu option is preferred.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient-care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient-care experience within the last five years, preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, social history, symptoms, and interventions in the medical record.
Record services and diagnoses for encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care by handling patient messages and calls, scheduling appointments, communicating prescription refill requests, and following established protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals.
Administer medication orally and by intramuscular injection as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Use clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Support exemplary patient satisfaction and participate as an engaged team member.