Store Manager Broken Arrow Ok

Dollar General•Broken Arrow, OK

7d•Onsite

About The Position

The Store Manager is responsible for managing store employees and planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is staffed, opened and closed effectively, merchandise and inventory are managed appropriately, financial controls are followed, and customers receive superior service. The manager also maintains a clean, organized, safe, and secure store; ensures employee compliance with company policies and procedures; and completes required paperwork and documentation on schedule. The Store Manager recruits, selects, trains, evaluates, and develops employees; communicates performance, conduct, and safety expectations; and addresses performance gaps through appropriate solutions or counseling, up to and including termination. The manager evaluates operating statements and business trends, monitors ordering and inventory, controls expenses and shrink, and maintains store security and cash-handling practices. The work takes place in a fast-paced environment with a moderate noise level. It involves frequent walking, standing, bending, stooping, kneeling, merchandise handling, and lifting. The manager regularly drives or provides their own transportation for bank deposits and occasionally for management meetings or travel to other Dollar General stores.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash-register functions to generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Frequent walking and standing; frequent bending, stooping, and kneeling.
Frequent handling of merchandise and equipment, including hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
Occasional climbing using a ladder.
Regular driving or providing own transportation for bank deposits; occasional driving for management meetings and visits to other stores.

Nice To Haves

Bilingual Spanish speakers may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies; ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering, in-stock targets, seasonal direction, inventory issues, and Basic Stock Replenishment/cycle-count follow-up.
Oversee efficient staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise presentation, fixture use, pricing, and signage meet established practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Maintain financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer-service leadership.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive or provide own transportation for bank deposits and, occasionally, management meetings or visits to other Dollar General stores.