Fiber Technician - Broken Arrow, OK

Metronet • Broken Arrow, OK

5d

About The Position

Metronet is hiring a Fiber Technician in Broken Arrow, Oklahoma, to perform basic to advanced installations, disconnects, service changes, troubleshooting, and repairs for residential and business high-speed internet and phone services. The technician works from the fiber terminal or ONT to customer-premises equipment and consumer devices, and provides customers with in-depth education about Metronet products and services. The role includes explaining services and products to earn commissions, meeting key performance metrics, and interacting professionally with customers and associates. Other job-related duties may be assigned.

The position requires on-call rotation duties after regular business hours, availability for overtime when necessary—including weekends and holidays—and travel for training or as needed. Metronet provides tools, equipment, training, a company vehicle and fuel card, logo attire, and a cell phone allowance.

Requirements

• High school diploma or GED.
• Ability to kneel or stand for extended periods.
• Ability to work in varied conditions, including attics, crawl spaces, and adverse weather.
• Ability to climb ladders up to 25 feet using appropriate safety equipment.
• Ability to lift and carry loads up to 75 pounds, including a ladder.
• Ability to work with basic hand tools and specialized equipment after training.
• Valid driver's license and satisfactory driving record.
• Willingness to work both as part of a team and independently.
• Must be legally authorized to work in the United States.
• Availability to work overtime when necessary, including weekends and holidays.
• Availability to travel for training or as needed.

Nice To Haves

• Experience with a telecommunications or fiber company is preferred but not required.

Responsibilities

• Install and troubleshoot all Metronet services from the terminal to customer-premises equipment.
• Perform installations, disconnects, service changes, troubleshooting, and repairs for residential and business internet and phone services.
• Provide in-depth customer education on Metronet products and services.
• Explain Metronet services and products to customers to earn commissions.
• Interact professionally with customers and fellow associates.
• Work toward meeting key performance metrics.
• Perform on-call rotation duties after regular business hours.
• Operate and maintain company vehicles and equipment safely and professionally.
• Perform other job-related duties as requested.

Benefits

• Company pays 80% of medical premiums.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• 401(k) company match dollar for dollar up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Professional development programs.
• Associate perks and discounts.
• Discounted Metronet service in the company's serviceable area.
• Company-paid logo attire or uniform.
• Tools, equipment, and training provided.
• Company vehicle and fuel card.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED