Medical Assistant (Care Promoter)

ChenMed•East Lake-Orient Park, FL

13d•$17 - $24•Onsite

About The Position

The Care Promoter (Medical Assistant) is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help keep medical centers running smoothly. Duties vary by setting, depending on the size, location, and type of center. In addition to administrative work, Care Promoters perform clinical duties under direct physician supervision and in accordance with state medical practice acts. The Care Promoter is an integral member of a physician-led care team focused on providing excellent, comprehensive primary care to a specific patient population.

Requirements

High school diploma or equivalent education (GED).
Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
BLS for Healthcare Providers certification.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, and other team members.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer operation skills.
Attention to detail and ability to ensure accurate reports and data.
Ability to maintain organized systems that support timely patient flow and remain calm in busy or stressful situations.
Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
Ability and willingness to travel locally or regionally up to 10% of the time to assist at other centers as needed.
Fluency in spoken and written English.

Nice To Haves

Experience working with geriatric patients.
Experience with EMR systems.

Responsibilities

Measure and record patient vital signs, interviews, and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
Prepare and administer medications; change dressings, apply bandages, remove sutures, and perform other first-aid procedures; use CPR skills when necessary, all under physician supervision.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
Process patient phone messages, return calls, route messages to appropriate team members, and call patients to obtain and relay pertinent information for the physician.
Call prescriptions in to pharmacies upon physician approval and authorization; use appropriate medical terminology and follow legal and ethical professional conduct. Authorized individuals use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.