Care Promoter, Orthopedic

ChenMed • Lealman, FL

5d • $17 - $24 • Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help keep medical centers running smoothly. Duties vary by setting, including the center’s size, location, and type. In addition to administrative work, Care Promoters perform clinical duties under direct physician supervision and in accordance with state medical practice acts. The role is an integral part of a physician-led care team focused on providing excellent, comprehensive primary care to a defined patient population.

The Care Promoter measures and records vital signs and medical histories, prepares patients for examinations, assists physicians, performs routine screening tests and other authorized clinical procedures, and communicates patient needs and changes in condition to appropriate clinical personnel. The role also supports specimen collection and basic waived laboratory testing, medication-related tasks under physician supervision, patient communications, supply and equipment maintenance, documentation, and health coaching with follow-up calls.

The position requires a high school diploma or equivalent, graduation from a nationally accredited medical assistant, patient care technician, EMT, or paramedic program, at least one year of relevant work experience, and BLS for Healthcare Providers certification. Experience with geriatric patients is a plus, and EMR experience is preferred. The posted pay range is $17.00–$24.26 per hour; final compensation depends on factors including experience, education, and geographic location. The position may also be eligible for bonuses or commissions.

Requirements

• High school diploma or equivalent education (GED).
• Graduation from a nationally accredited program in Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic.
• At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
• BLS for Healthcare Providers certification.
• Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time management, and organizational skills.
• Ability to collaborate effectively with physicians, clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
• Problem-solving mindset focused on patient needs and team goals.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Basic phone and computer operation skills.
• Attention to detail to ensure accuracy of reports and data.
• Ability to maintain organized systems and support timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability and willingness to travel locally and/or regionally up to 10% of the time as needed.
• Spoken and written fluency in English.
• Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

• Experience working with geriatric patients.
• Experience with an EMR system.

Responsibilities

• Measures and records patient vital signs, interview information, and medical history.
• Catalogs and communicates patient needs to the PCP, clinician, specialist, and other clinical personnel as appropriate.
• Prepares patients for examinations, performs routine screening tests, assists physicians with examinations, and explains treatment procedures and physician instructions to patients.
• Observes patients and reports changes in their conditions to appropriate clinical personnel.
• Performs non-critical medical and therapeutic procedures based on medical instructions; collects phlebotomy and other laboratory specimens and performs basic waived laboratory tests.
• Prepares and administers medications, changes dressings, applies bandages, removes sutures, and performs other first-aid procedures under physician supervision; uses CPR skills when necessary.
• Maintains supplies and equipment, stocks and sterilizes instruments, follows OSHA safety standards, and completes accurate, legal, and ethical documentation.
• Processes patient phone messages, returns calls, routes messages to team members, and contacts patients to obtain or relay information for the physician.
• Calls prescriptions in to pharmacies upon physician approval and authorization; authorized individuals use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices and follows up with coached patients through weekly calls.
• Travels locally and/or regionally up to 10% of the time to assist at other centers as needed.
• Performs other duties as assigned and modified at the manager’s discretion.

Benefits

• The job posting states that employees receive comprehensive benefits, career development and advancement opportunities, and work-life balance; specific benefit offerings are linked externally.
• The position may be eligible for bonuses or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED