Care Promoter 1, Float

ChenMed•Miami, FL

7d•$17 - $24•Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional who is cross-trained to perform routine administrative and clinical tasks to keep medical centers running smoothly. Duties vary depending on the center’s size, location, and type. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role supports physician-led care teams providing comprehensive primary care to a specific patient population. The position combines administrative and patient-care activities, including collecting and documenting clinical information, assisting with examinations and routine procedures, maintaining supplies and equipment, supporting patient communications, and providing health coaching. The role may require travel to local centers for coverage and flexibility to work evenings, weekends, or holidays as needed.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least one year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time-management, and organizational skills.
Ability to collaborate with physicians, other clinicians, leaders, staff, and team members.
Problem-solving mindset focused on patient needs and team goals.
Basic phone and computer skills; proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Attention to detail and ability to maintain organized systems that support accurate reporting and timely patient flow.
Ability to remain calm in busy or stressful situations.
Ability and willingness to travel to local centers as needed for coverage.
Fluency in spoken and written English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with EMR systems.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Identify and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their condition to appropriate clinical personnel.
Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other lab specimens; and perform basic waived lab tests.
Under physician supervision, prepare and administer medications, change dressings, apply bandages, remove sutures, perform other first-aid procedures, and use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to team members, and contact patients to obtain or relay information for the physician.
Call prescriptions in to pharmacies with physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.