Care Promoter 1, Float

ChenMed • Miami Lakes, FL

7d • $17 - $24 • Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help medical centers run smoothly. Duties vary by setting, depending on the center’s size, location, and type. In addition to administrative responsibilities, the Care Promoter performs clinical duties under direct physician supervision and in accordance with state medical practice acts. The role supports physician-led care teams providing comprehensive primary care to a specific patient population.

The position includes patient intake and routine clinical support, specimen collection and basic waived laboratory testing, medication-related tasks under physician supervision, patient communications, documentation, and health coaching. The employee may travel to local centers as needed for coverage and must be flexible to work evenings, weekends, or holidays when needed.

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant, Patient Care Technician, EMT, or Paramedic program.
• At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
• BLS for Healthcare Providers certification.
• Knowledge of medical products, terminology, services, standards, policies, and procedures.
• Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
• Strong oral and written communication, time management, and organizational skills.
• Ability to collaborate effectively with physicians, other clinicians, leaders, staff, and team members.
• Problem-solving mindset focused on patient needs and team goals.
• Basic phone and computer operation skills.
• Attention to detail to ensure accuracy of reports and data.
• Ability to maintain organized systems and support timely patient flow.
• Ability to remain calm in busy or stressful situations.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability and willingness to travel to local centers as needed for coverage.
• Fluency in spoken and written English.
• Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

• Experience working with geriatric patients.
• Experience with EMR systems.

Responsibilities

• Measure and record patient vital signs, and record patient interviews and medical histories.
• Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
• Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
• Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
• Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
• Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and maintain accurate, legal, and ethical documentation.
• Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay information for the physician.
• Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals may use the ChenMed Rx system to support physician medication dispensing.
• Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
• Travel to local centers as needed for coverage.
• Perform other duties as assigned or modified at the manager’s discretion.

Benefits

• The job posting refers to comprehensive employee benefits and provides a link for details, but does not list specific benefits.
• Career development and advancement opportunities.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED