Care Promoter 1, Float

ChenMed•Miami Lakes, FL

7d•Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional who is cross-trained to perform routine administrative and clinical tasks that help medical centers operate smoothly. Duties vary by setting, including the center’s size, location, and type. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role supports physician-led care teams providing comprehensive primary care to a defined patient population. Responsibilities include collecting and documenting patient information, assisting with examinations and routine procedures, supporting medication and laboratory workflows, maintaining supplies and equipment, and communicating with patients and care-team members. The position also provides health coaching and follow-up to patients. The employee may travel to local centers to provide coverage and may need to work evenings, weekends, or holidays. ChenMed describes itself as a family-owned, physician-led organization focused on improving healthcare for seniors. The position offers compensation, comprehensive benefits, and career development and advancement opportunities.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Strong interpersonal and customer-service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time-management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, leaders, staff, and other team members.
Problem-solving mindset focused on patient needs and team goals.
Basic phone and computer operation skills; proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Attention to detail and ability to maintain organized systems that support accurate reporting, data, and timely patient flow.
Ability to remain calm in busy or stressful situations.
Ability and willingness to travel to local centers as needed for coverage.
Spoken and written fluency in English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an electronic medical record (EMR) system.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Catalog and communicate patient needs to the primary care provider, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to appropriate clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions.
Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
Prepare and administer medications; change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
Process patient phone messages, return calls, route messages to team members, and contact patients to obtain and relay pertinent information for physicians.
Call prescriptions in to pharmacies when approved and authorized by a physician.
Use appropriate medical terminology and follow legal and ethical professional conduct; authorized staff use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Travel to local centers as needed for coverage.
Perform other duties as assigned or modified at the manager’s discretion.