Medical Assistant OBGYN Phone Triage

HCA Healthcare•Houston, TX

About The Position

Houston Women's Care Associates is seeking a Clinical Medical Assistant to provide clinical and administrative support and help ensure patients receive high-quality, efficient care. The role includes patient scheduling and check-in/check-out, answering phones, verifying insurance and demographics, collecting payments, and assisting nursing staff. Clinical duties may include collecting specimens, taking patient histories and vital signs, preparing exam and treatment rooms, administering injections, applying casts, splints, and dressings as applicable, maintaining and sterilizing supplies and equipment, and assisting physicians with minor surgeries and physicals. The Medical Assistant must follow Physician Services policies and procedures and the organization's Code of Conduct and Mission and Value Statement. At practices certified as Patient Centered Medical Homes, the role also coordinates continuity of care with external organizations and specialty providers and participates in data collection, outcomes reporting, audits, and program evaluation.

Requirements

One year of Medical Assisting or other direct clinical patient care experience in a healthcare setting.
Medical Assistant certification is required. Acceptable credentials include RMA, CCMA, CMA, NCMA, NCRMA certification, or ABR-OE credentials.
A recent Medical Assisting program graduate (within the last 12 months) must obtain Medical Assistant certification within 60 days of employment.
Candidates or incumbents with one year of Medical Assistant work experience who do not have certification must obtain Medical Assistant certification within one year of hire.

Responsibilities

Schedule and cancel patient appointments.
Check patients in and out.
Enter charges and payments.
Answer telephone calls.
Verify patient insurance and demographics.
Collect co-payments, coinsurance, and personal balances.
Perform selected administrative duties and assist nursing staff.
Collect patient specimens when needed.
Take patient histories and vital signs.
Prepare exam and treatment rooms with necessary instruments.
Give injections and apply casts, splints, and dressings, as applicable.
Prepare and maintain supplies and equipment for treatments, including sterilization.
Assist physicians in preparing for minor surgeries and physicals.
Perform other duties as required.
Read, understand, and adhere to Physician Services policies and procedures.
Practice and adhere to the Code of Conduct and Mission and Value Statement.
At Patient Centered Medical Home-certified practices, coordinate continuity of patient care with external healthcare organizations and facilities and referrals to specialty care providers.
At Patient Centered Medical Home-certified practices, participate in team data collection, health outcomes reporting, audits, and programmatic evaluation.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, and dependent scholarships.
Partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.