Medical Assistant: Front Office Manchester-7197

CHR Career • Manchester, CT

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About The Position

CHR is hiring a full-time Medical Assistant for its Front Office program in Manchester, Connecticut. The role supports prescribers and APRNs by preparing clients for appointments, gathering and documenting health information, monitoring medication adherence and progress, collecting toxicology screens, and helping process medication orders and refill requests. The Medical Assistant consults with team members and external providers, follows up on clinical and administrative communications, maintains client privacy, and works in accordance with agency policies and applicable professional, regulatory, NCCHC, and Joint Commission standards. The position is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., for 40 hours per week.

Requirements

• High school diploma, Medical Assistant diploma, or Applied Associate’s Degree (AAS) from an accredited school.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) is required.
• CPR/First-Aid certification, or obtain it within six months of hire.

Nice To Haves

• Previous experience in the medical field.
• Experience with electronic medical records (EMR) and medical terminology.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Assist prescribers or APRNs in preparing clients for appointments.
• Obtain and document client information, including vital signs, blood pressure, weight, height, and changes in medical history.
• Monitor medication adherence to assess effectiveness and help prevent diversion.
• Document clients’ ongoing progress, particularly medication side effects.
• Collect toxicology screens at the frequency ordered.
• Assist prescribers with submitting and routing orders and medication refill requests, and ensure their completion.
• Address age-related or specialty issues and developmental needs for each population served.
• Follow professional standards, policies and procedures, and federal, state, and local requirements, including NCCHC and Joint Commission standards.
• Consult with team members and external providers regarding treatment.
• Stay informed about agency policies and procedures and complete required training on current best practices for treating individuals with mental illness and medication-assisted treatment (MAT).
• Follow up on emails regarding intakes, inductions, transfers, dose changes, EKGs, medication concerns, medical visits, and medical record requests.
• Maintain patient confidentiality and privacy.
• Perform other assignments and duties as required.

Benefits

• Health insurance.
• Paid time off, including a birthday benefit.
• Employer contributions to a 403(b) retirement plan.
• Competitive insurance premiums and discounts on pet, home, and auto insurance.
• Tuition reimbursement and professional development programs, including tuition discounts at several local colleges and universities.
• Career development opportunities.
• Free training curriculum, including a Clinical Training Series.
• Clinical supervision and/or mentoring at several programs.
• Wellness program with an annual wellness stipend.
• Free premium subscription to the Calm app.
• Six free confidential counseling sessions through the Employee Assistance Program.
• Employee appreciation and involvement opportunities, including contests, lunch-and-learns, appreciation events, and employee-led resource groups.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED