Medical Assistant: Front Office Manchester-7197

Community Health Resources•Manchester, CT

10d•$19 - $26•Onsite

About The Position

The Medical Assistant supports prescribers and APRNs in preparing clients for appointments and providing treatment-related support. The role is based in the Front Office in Manchester, Connecticut, and is full-time, 40 hours per week, Monday through Friday, 8:30 a.m. to 5:00 p.m. The Medical Assistant obtains and documents client information, including vital signs, blood pressure, weight, height, and medical-history changes. The role monitors medication adherence, documents client progress and medication side effects, collects ordered toxicology screens, and helps prescribers submit and track orders and refill requests. The position also requires attention to each population’s age-related, specialty, and developmental needs; compliance with professional, agency, and regulatory standards; collaboration with team members and external providers; and completion of required training. The Medical Assistant follows up on communications concerning intakes, inductions, transfers, dose changes, EKGs, medication concerns, medical visits, and medical-record requests, while maintaining client confidentiality and privacy. CHR describes its workplace as supportive and dynamic, with an emphasis on employee growth and well-being. The organization offers benefits and development programs, subject to applicable eligibility requirements.

Requirements

High school diploma, Medical Assistant Diploma, or Applied Associate’s Degree (AAS) from an accredited school.
Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) is required.
CPR/First-Aid certification, or obtain it within six months of hire.
Medical terminology knowledge.

Nice To Haves

Previous experience in the medical field is preferred.
Experience with electronic medical records (EMR).
Bilingual candidates are encouraged to apply.

Responsibilities

Assist prescribers or APRNs in preparing clients for appointments.
Obtain and document client information, including vital signs, blood pressure, weight, height, and changes in medical history, in the client’s chart.
Monitor medication adherence to support effectiveness and prevent diversion.
Document ongoing client progress, particularly medication side effects.
Collect toxicology screens at the frequency ordered.
Assist prescribers with submitting and routing orders and medication refill requests, and ensure their completion.
Address age-related or specialty issues and developmental needs for each population served.
Adhere to professional standards, policies and procedures, and federal, state, and local requirements, including NCCHC and Joint Commission standards.
Consult with team members and external providers regarding treatment.
Stay informed about agency policies and procedures and complete required training on current best practices regarding mental illness treatment and medication-assisted treatment (MAT).
Follow up on emails regarding intakes, inductions, transfers, dose changes, EKGs, medication concerns, medical visits, and medical-record requests.
Maintain patient confidentiality and privacy.
Perform other assignments and duties as required.

Benefits

Health insurance and competitive insurance premiums.
Paid time off, including the employee’s birthday.
Employer contributions to a 403(b) retirement plan.
Discounts on pet, home, and auto insurance.
Tuition reimbursement and professional development programs, including tuition discounts at several local colleges and universities.
Career development opportunities and a free training curriculum, including the Clinical Training Series.
Clinical supervision and/or mentoring at several programs.
Annual wellness stipend.
Free premium subscription to the Calm app.
Six free confidential counseling sessions through the Employee Assistance Program.
Employee appreciation events, contests, lunch and learns, and employee-led resource groups.