Medical Assistant (Front & Back Office)
About The Position
Private Medical is hiring a Medical Assistant for a temporary, full-time leave-coverage assignment of up to 7–8 months, ideally beginning in November or December. The role is based in Miami Beach, off Lincoln Road, and follows a Monday–Friday schedule of 40 hours per week during traditional business hours, excluding lunch. No weekend work is required. The Medical Assistant works in a personable, non-hospital setting focused on exceptional, personalized concierge care and hospitality. Working closely with physicians, nurses, and other care team members, the role supports quality, safety, and member experience rather than speed or volume. Nursing and PCA coverage is available during business hours. The position requires flexibility to respond to clinical and member needs while maintaining consistent practices across sites. The position involves both front- and back-office support, clinical procedures, documentation, member communication, home visits, cross-coverage, and clinical inventory and office administration. Local travel is required for home visits. Effective January 1, 2027, staff positions will be hourly and non-exempt; the listed hourly rate is $31.25–$34.62, based on experience, with overtime eligibility under applicable law. Private Medical describes itself as a privately held, physician-led organization based in California, New York, and Florida. Its teams provide relationship-focused, evidence-based, longitudinal care in collaboration with gynecologists, naturopathic medicine doctors, local specialists, medical centers, and specialists around the world.
Requirements
- At least three years of relevant clinical experience.
- Excellent interpersonal, verbal, and written communication skills, including a high level of English proficiency and strong verbal communication.
- A hospitality mindset and service orientation, and alignment with Private Medical’s values, including compassionate care, a growth mindset, and continual evolution.
- Ability to work independently with sound clinical judgment and collaborate effectively within a team.
- Adaptability to changing priorities and operational flexibility to support coverage and member needs.
- Positive, proactive, and professional demeanor, with strong organization and time-management skills.
- Required immunization or proof of immunity for MMR, Hepatitis B, and Tuberculosis.
- Advanced computer literacy, including proficiency with Apple products and EMR workflows.
- Local travel for home visits and reliable transportation.
Nice To Haves
- Certified Phlebotomy Technician (CPT I) certification.
- Medical Assistant certification.
- Spanish-English bilingual proficiency.
Responsibilities
- Support physician and nursing teams in achieving optimal patient outcomes and an excellent member experience, addressing both technical and emotional aspects of care and service.
- Provide customized, hospitality-forward care through a welcoming approach, attentive listening, timely responses, and anticipation of member needs.
- Prepare for and conduct home visits independently or with a nurse or physician, providing safe and reliable service from departure through return.
- Perform blood draws, EKGs, specimen collection, swabs, and routine and travel vaccinations within scope, following safety, infection-control, and labeling standards.
- Document therapies, medications, and clinically relevant interactions accurately and in real time in the electronic medical record; keep records complete, clear, and audit-ready.
- Provide cross-coverage within Medical Assistant and phlebotomist scope during teammate leave or PTO, and support same-day appointments and add-ons consistent with coverage goals and schedules.
- Communicate directly with members as needed and promptly escalate clinical concerns.
- Maintain knowledge of Standards of Practice, Private Medical workflows, and tools; contribute to systems that support team success and operational reliability.
- Use data and feedback to identify bottlenecks, suggest workflow improvements, and support continuous improvement.
- Collaborate across disciplines and with automated tools or systems, performing tasks competently whether they are carried out by people or automation.
- Perform other assigned duties, including clinical inventory and office administration support.
Benefits
- 401(k) with a match of up to 3% of salary.
- Robust health benefits.
- Paid time off.
- 10 paid holidays and one floating holiday.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
