Medical Assistant Front & Back Office (CMP)

Sante Health•Fresno, CA

About The Position

Sante Health System is hiring a full-time Medical Assistant Front & Back Office for Community Medical Providers in Fresno, California. The position assists with the delivery of primary health care and patient care management. The role combines clinical support with front-office responsibilities, including preparing patients and rooms, taking vital signs, assisting with treatments, managing referrals and appointments, verifying eligibility, handling payments, and maintaining patient records. The Medical Assistant is expected to protect patient confidentiality, follow MA competencies, participate in required meetings and professional development, and perform other related duties as requested.

Requirements

High school diploma or GED equivalent.
Graduation from an accredited Medical Assistant program.
Certification from the American Association of Medical Assistants.
Knowledge of medical practice and care, examination, diagnostic and treatment-room procedures, medical equipment and instruments, and common safety hazards and precautions.
Skill in assisting with treatments and medications as directed, taking vital signs, maintaining records and recording test results, and developing and maintaining departmental quality assurance.
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
Ability to maintain quality-control standards, including confidentiality; react calmly and effectively in emergencies; interpret, adapt, and apply guidelines and procedures; and communicate clearly.

Responsibilities

Prepare patients for examination and treatment and take vital signs.
Prepare examination and treatment rooms with the necessary instruments and supplies.
Give injections and apply splints and dressings.
Prepare and maintain treatment supplies and equipment, including sterilization.
Register and log incoming referrals and facilitate and log outgoing referrals.
Handle patient check-in and check-out and verify eligibility.
Communicate about and collect copayments and/or balances.
Follow office scheduling policies, prepare charts for upcoming appointments, and complete appointment confirmations.
Mail After Visit Summaries (AVS).
Obtain insurance authorizations for office appointments.
Relay provider communications to patients by phone or mail and provide general information about departmental policies and procedures.
Maintain patient files, records, and other information; compile and condense technical and statistical data for reports and records.
Provide backup for surgery scheduling and procedure authorizations.
Attend required meetings and participate in committees as requested.
Participate in professional development activities and maintain professional affiliations.
Maintain patient confidentiality in compliance with HIPAA regulations and follow all MA competencies.
Perform other job-related duties and follow job-related instructions as requested.