Medical Assistant Front & Back Office (CMP)

Sante Health•Fresno, CA

6d•$21 - $25

About The Position

Sante Health System is hiring a full-time Medical Assistant Front & Back Office in the Fresno, California area for Community Medical Providers. The role assists with delivering primary health care and managing patient care. The Medical Assistant supports patients and providers through clinical and administrative duties, including preparing patients and rooms, taking vital signs, handling referrals and appointments, maintaining records, and supporting authorizations. The ideal candidate is patient-focused, collaborative, calm, detail-oriented, positive, and committed to excellent customer service.

Requirements

High school diploma or GED equivalent.
Graduation from an accredited Medical Assistant program.
Certification from the American Association of Medical Assistants.
Knowledge of medical practice and care, examination, diagnostic and treatment room procedures, medical equipment and instruments, and workplace safety hazards and precautions.
Skill in assisting with treatments and medications as directed, taking vital signs, maintaining records and recording test results, and developing and maintaining department quality assurance.
Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
Ability to maintain quality control standards, including confidentiality.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly.

Responsibilities

Prepare patients for examination and treatment, and take patient vital signs.
Prepare examination and treatment rooms with necessary instruments and supplies.
Give injections and apply splints and dressings.
Prepare and maintain treatment supplies and equipment, including sterilization.
Register and log incoming referrals, and facilitate and log outgoing referrals.
Handle patient check-in, check-out, and eligibility verification.
Communicate and collect copayments and/or balances.
Follow office scheduling policies and prepare charts for upcoming appointments.
Complete appointment confirmations and mail After Visit Summaries (AVS).
Obtain insurance authorizations for office appointments.
Relay provider communications to patients by phone or mail.
Provide general information about departmental policies and procedures.
Maintain patient files, records, and other information.
Compile and condense technical and statistical data for reports and records.
Provide backup for surgery scheduling and procedure authorizations.
Attend required meetings and participate in committees as requested.
Participate in professional development activities and maintain professional affiliations.
Maintain patient confidentiality in compliance with HIPAA regulations.
Follow all Medical Assistant competencies.
Perform other job-related duties and follow other job-related instructions as requested.