Medical Assistant, Spanish Bilingual, Westbank

ChenMed•Terrytown, LA

3d•$17 - $24•Onsite

About The Position

The Spanish Bilingual Medical Assistant is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep the medical center running smoothly. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. As an integral member of a physician-led care team, the Medical Assistant supports comprehensive primary care for a defined patient population. The role requires Spanish bilingual ability and includes patient intake, clinical support, communication, and health coaching.

Requirements

Spanish bilingual ability.
High school diploma or equivalent.
Graduation from a nationally accredited school for practical or vocational nursing.
Current, active LPN license to practice in the state of employment.
IV Therapy Certification if required by the employment state's Board of Nursing.
At least 1 year of work experience as an LPN.
Basic Life Support (BLS) certification from the American Heart Association or American Red Cross within the first 90 days of employment.
Spoken and written fluency in English.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, and other team members.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer operation skills.
Attention to detail and ability to maintain accurate reports and data.
Ability to maintain organized systems that support timely patient flow and remain calm in busy or stressful situations.
Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.

Nice To Haves

At least 3 years of overall clinical experience.
Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interviews, and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay pertinent information to physicians.
Call prescriptions in to pharmacies with physician approval and authorization; use the ChenMed Rx system when authorized to support physician medication dispensing.
Provide health coaching to a defined group of patients and follow up with coached patients through weekly calls.
Travel locally and/or regionally up to 10% of the time to assist with coverage at other centers, as needed.
Perform other duties as assigned or modified at the manager’s discretion.