Medical Assistant - Urgent Care - BA North

Saint Francis Hospital•Broken Arrow, OK

About The Position

The Medical Assistant supports providers in patient examinations, diagnostic procedures, treatments, and care coordination to facilitate effective patient care and satisfaction. The role provides ancillary services and uses specialized knowledge or experience integral to its duties. This position is with Urgent Care - BA North at Warren Clinic in Broken Arrow, Oklahoma, and is designated safety-sensitive under Oklahoma law.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or one year of related clinical patient care experience within the last five years in lieu of the program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.
No licensure, registration, or certification required.
The position is safety-sensitive; the posting states that applicable Oklahoma law allows employers to refuse to hire or discipline or discharge employees in safety-sensitive jobs who test positive for marijuana, even with a valid medical marijuana license.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, and social history; verify symptoms and interventions in the medical record.
Record services and diagnoses on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient telephone messages, appointment scheduling, prescription refill communications, and related tasks according to protocols.
Use the EMR and other computer applications according to policies and procedures.
Track ordered or pending tests, procedures, and referrals.
Administer medications orally and by intramuscular injection as directed by physician orders.
Determine eligibility and obtain service authorizations.
Schedule tests and appointments for referred services and track referrals.
Provide patient education as directed by the provider to promote wellness.
Use advanced clinical knowledge or experience to address patient questions and needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Support exemplary patient satisfaction and participate as an engaged team member.