Medical Assistant (Urgent Care)

Allina Health
•$24 - $31•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Medical Assistant supports providers and nursing staff in delivering timely, quality patient care. Duties include rooming patients, managing patient flow, administering medication, and communicating with patients. This position is 0.8 FTE (64 hours per two-week pay period), with a combination of 8- and 12-hour day/evening shifts and an every-other-weekend rotation. It is benefits eligible.

Requirements

  • Must be at least 18 years old and have the education and/or experience needed to meet the required principal competencies.
  • Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
  • Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
  • Must have current BLS certification from the American Heart Association or American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

  • High school diploma or GED.
  • Previous Medical Assistant experience.
  • Medical terminology knowledge.
  • Medical Assistant certification. Acceptable certifications include CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), and CMAA (NHA).

Responsibilities

  • Room patients, manage patient flow, and obtain adequate patient medical information and data.
  • Collect and confirm patient information through interviews, questionnaires, and vital signs, and document it accurately in the electronic medical record according to documentation standards.
  • Help patients prepare for physician examinations, providing psycho-emotional support as needed.
  • Assist with collecting, labeling, and processing specimens.
  • Facilitate obtaining laboratory and imaging results.
  • Work with the electronic medical record inbox, responding to messages as delegated by an RN or provider.
  • Help cover the front desk and provide backup for patient registration and scheduling as needed.
  • Perform patient care tasks delegated by a provider or RN, including injections and assistance with procedures.
  • Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, prevention, and other health topics.
  • Coordinate test and procedure results with a provider or RN.
  • Prepare refill information for provider review and prescribing as needed.
  • Assist with patient transportation as needed.
  • Contribute to a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions to a supervisor and through safety huddles.
  • Use equipment in accordance with policies, procedures, manufacturer directions, and standards.
  • Follow policies, procedures, standard work, and proper techniques when providing patient care.
  • Clean, stock, and maintain inventory for examination, medication, and supply rooms.
  • Report acute problems and changes in a patient's condition.
  • Apply high-reliability safety principles to all interactions.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage.
  • PTO/time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support to help navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.
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