Medical Assistant - Urgent Care - BA North

Saint Francis Hospital•Broken Arrow, OK

6d•Onsite

About The Position

The Medical Assistant assists providers in patient examinations, diagnostic procedures, treatments, and care coordination to support effective patient care and patient satisfaction. The role also provides ancillary services and uses specialized knowledge or experience integral to its duties. This is an ECB-status position requiring a minimum number of worked hours per month as needed by the department, with limited benefit offerings. It is identified as safety-sensitive under the Oklahoma Medical Marijuana Use and Patient Protection Act. The position is located at Warren Clinic Urgent Care - BA North in Broken Arrow, Oklahoma.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or 1 year of related clinical patient care experience within the last 5 years in lieu of a Medical Assistant program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last 5 years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, and social history; verify symptoms and interventions in the medical record.
Record services and diagnoses and complete encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments according to established protocols.
Perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care by handling patient telephone messages, scheduling appointments, communicating prescription refill requests, and following established protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer medications orally and by intramuscular injection as directed by physician orders.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Use advanced clinical knowledge or experience to address patient questions and needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Follow current Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Support patient satisfaction and participate as an engaged team member.