Medical Assistant - Urgent Care - BA North

Saint Francis Health System•Broken Arrow, OK

About The Position

The Medical Assistant supports providers in patient examinations, diagnostic procedures, treatments, and care coordination to help deliver effective patient care and maintain patient satisfaction. The role also provides ancillary services and applies specialized knowledge or experience integral to the position. This is an ECB-status position requiring a minimum number of worked hours per month as needed by the department, with limited benefit offerings. The position is based at Urgent Care – BA North, Warren Clinic, in Broken Arrow, Oklahoma. It has been designated safety sensitive under the Oklahoma Medical Marijuana Use and Patient Protection Act.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or one year of related clinical patient care experience within the last five years in lieu of the program.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize work effectively in a multitasking role.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, chief complaint, vital signs, weight, medications, and social history; verify symptoms and interventions in the medical record.
Record services and diagnoses accurately on encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with examinations, procedures, and treatments in accordance with established protocols.
Perform ancillary services independently, including venipuncture and x-rays, as permitted by protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care by handling patient telephone messages, scheduling appointments, and communicating prescription refill requests according to established protocols.
Use the EMR and other computer applications in accordance with policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer oral medications and intramuscular injections as directed by physician orders.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing education as directed by the provider.
Use advanced clinical knowledge or experience to address patient questions and needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Follow current Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Support patient satisfaction and participate as an engaged team member.