Medical Assistant - Urgent Care - BA North

Saint Francis Health System•Broken Arrow, OK

1d•Onsite

About The Position

The Medical Assistant assists providers with patient examinations, diagnostic procedures, treatments, and care coordination to facilitate effective patient care and satisfaction. The role is responsible for directly providing ancillary services and applying advanced or specialized knowledge or experience integral to the job. The position is based at Urgent Care - BA North - Warren Clinic in Broken Arrow, Oklahoma. It is identified as safety sensitive under the Oklahoma Medical Marijuana Use and Patient Protection Act. The posting notes that the job description generally describes essential functions and physical demands but is not all-inclusive and does not preclude additional duties.

Requirements

High school diploma or GED.
Completion of an approved Medical Assistant program, or, in lieu of the program, one year of related clinical patient care experience within the last five years.
Effective interpersonal, written, and oral communication skills.
Demonstrated patient care skills.
Demonstrated PC skills.
Ability to organize and manage a multitask role effectively.
Understanding of healthcare delivery processes in a medical office.

Nice To Haves

One year of related clinical patient care experience within the last five years is preferred in lieu of completion of an approved Medical Assistant program.

Responsibilities

Greet patients and respond sensitively to their needs and condition.
Assess and document patients’ general condition, including chief complaint, vital signs, weight, medications, and social history, and verify symptoms and interventions in the medical record.
Record services and diagnoses for accurate completion of encounter forms, requisitions, consent forms, and advance beneficiary notices.
Assist providers with patient examinations, procedures, and treatments according to established protocols.
Independently perform ancillary services, including venipuncture and x-rays, according to protocols.
Maintain medical records, including preparing charts and filing correspondence and test results.
Coordinate care through patient telephone messages, appointment scheduling, prescription refill communications, and other activities according to established protocols.
Use the EMR and other computer applications according to policies and procedures.
Track ordered or pending tests, procedures, and referrals according to protocol.
Administer medication orally and by intramuscular injection as directed by physician order.
Determine eligibility and obtain authorization for services.
Schedule tests and appointments for referred services and track referrals.
Promote patient wellness by providing patient education as directed by the provider.
Apply advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
Participate in quality initiatives and safety functions.
Help identify and order needed supplies.
Remain informed about and comply with current Health System, Warren Clinic, OSHA, and HIPAA policies and procedures.
Maintain exemplary patient satisfaction and participate as an engaged team member.