Supervisor, Medical Assistant

US Heart & Vascular•Gainesville, GA

1d•Onsite

About The Position

US Heart and Vascular is seeking a Medical Assistant Supervisor for Cardiovascular Clinic of North Georgia in Gainesville, Georgia. The supervisor oversees the efficient day-to-day operation of the clinic, responds to the needs of patients, family members, the community, and other departments, and directly supervises medical support staff. The role coordinates activities with providers and other departments to manage patient flow and related systems and processes, supporting quality services in a safe and positive environment. This is a full-time, day-shift position. The listed schedule is Monday through Friday, with travel of up to 25%.

Requirements

High school diploma or GED from an accredited institution.
Current Basic Life Support (BLS) certification.
Current Medical Assistant certification.
Two years of Medical Assistant experience.
If driving for work purposes, a current valid state driver's license and required minimum auto insurance coverage.

Nice To Haves

Cardiology practice experience is preferred but not required.
Supervisory experience is preferred but not required.

Responsibilities

Supervise medical support staff, including recruiting, interviewing, hiring, orienting, training, and coaching.
Prepare staff schedules and organize daily work to ensure adequate clinic coverage, including arranging coverage for call-offs and changes in provider schedules.
Establish performance standards, procedural guidelines, and policies.
Evaluate staff performance and administer corrective actions when needed.
Direct employee training to improve efficiency and ensure conformance with standard procedures and practices.
Complete special projects, including reviewing and analyzing information, identifying problems, recommending solutions, and writing reports.
Ensure the clinic operates efficiently and consistently and that patients receive high-quality customer service and care.
Foster team building and a team-oriented environment by encouraging cooperation, providing support, and resolving conflicts constructively.
Maintain a safe workplace by following safety protocols, reporting hazards, and participating in required safety training.
When work requires travel between locations, ensure vehicles are operated and maintained according to safety, regulatory, and company requirements.
Demonstrate integrity, professionalism, and respect in all interactions and follow organizational processes and policies.
Report to work as scheduled and ready to perform duties, promptly notifying the supervisor of attendance issues.
Adapt to changing priorities, processes, and business needs.
Perform other duties as assigned.