Medical Assistant Supervisor

OnPoint Medical Group•Lone Tree, CO

About The Position

OnPoint Medical Group is seeking a Medical Assistant Supervisor for its Lone Tree Pediatrics team. The supervisor oversees the medical assistant team’s daily activities and supports efficient patient flow, accurate and compassionate patient care, and completion of administrative tasks. The role coordinates appointment scheduling, manages workflow, and serves as a liaison among medical assistants, healthcare providers, and patients. It also includes training, mentoring, and evaluating staff to support clinical and administrative performance, patient satisfaction, and the organization’s mission. The role may also perform medical assisting duties as needed. The listed duties describe the general nature of the position and may be modified or supplemented as operational needs require.

Requirements

  • Completion of a Medical Assisting program or equivalent, such as LPN, RN, or EMT.
  • At least 3 years of experience as a medical assistant in a family, internal medicine, or pediatrics clinic.
  • At least 1 year of supervisory or team lead experience in a healthcare environment.
  • Proficiency with medical appointment scheduling systems and electronic health records (EHR).
  • Strong knowledge of clinical procedures, patient care standards, and healthcare regulations.

Nice To Haves

  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
  • Associate degree or higher in Health Sciences or a related field.
  • Experience working in a multidisciplinary healthcare team.
  • Familiarity with healthcare quality improvement initiatives and patient satisfaction metrics.
  • Advanced training or certification in healthcare management or leadership.
  • Bilingual abilities to support diverse patient populations.
  • Leadership and communication skills.

Responsibilities

  • Supervise and coordinate the medical assistant team’s daily activities to support efficient patient flow and high-quality care.
  • Manage medical appointment scheduling to optimize provider availability and patient access.
  • Train, guide, and evaluate medical assistants to promote professional development and adherence to clinical protocols.
  • Collaborate with healthcare providers and administrative staff to resolve operational challenges and improve patient service delivery.
  • Ensure compliance with healthcare regulations, safety standards, and organizational policies in the medical assistant department.
  • Perform medical assisting duties when needed.

Benefits

  • Health insurance plan options for the employee and dependents.
  • Dental and vision coverage for the employee and qualified dependents.
  • Company-paid life insurance.
  • Voluntary short-term and long-term disability coverage.
  • AFLAC plans.
  • Flexible spending account (FSA) options.
  • Eligible for a 401(k) after 6 months of employment, with a 4% match that vests immediately.
  • Paid time off earned.
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