Medical Assistant - Phlebotomy (WA)_Health Center
About The Position
The Medical Assistant - Phlebotomy supports patients throughout their healthcare journey and works alongside providers and health center staff to provide high-quality, client-centered care in a welcoming, inclusive environment. The role combines direct patient care with laboratory and administrative responsibilities, supporting day-to-day health center operations. Candidates who are Certified Medical Assistants with strong phlebotomy skills and a commitment to serving diverse communities are especially encouraged. The position is full-time at 37.5 hours per week. The hourly salary range is $21.65–$31.21. Starting pay depends on factors including relevant experience, education, internal equity, geographic location, and the budgeted hiring range. Employees must present proof of a current flu shot before their first day. Employees are expected to follow the organization's code of conduct and procedures, demonstrate professionalism, uphold customer service standards, and pursue ongoing learning and development.
Requirements
- High school diploma or GED equivalent.
- One to two years of experience in a medical office, clinic, laboratory, or healthcare setting.
- Demonstrated experience with blood draws, specimen collection, and laboratory procedures.
- Strong communication, organization, and customer service skills.
- Ability to work effectively in a team-oriented, patient-focused environment.
- Proof of receiving a current flu shot before the first day of employment.
Nice To Haves
- Current National Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent).
- Phlebotomy certification and/or significant phlebotomy experience.
- Two or more years of experience in an outpatient healthcare setting.
- Experience with Electronic Health Record (EHR) systems.
- Experience supporting reproductive and sexual healthcare services.
- Bilingual language skills.
Responsibilities
- Provide compassionate, nonjudgmental, patient-centered care.
- Respond to patient questions and requests with accurate information, education, referrals, and resources.
- Coordinate services and support efficient patient flow and on-schedule appointments.
- Complete patient intake, prepare patient records, verify insurance information, and accurately enter visit data into health center systems.
- Prepare and maintain exam rooms, keeping supplies and equipment stocked and ready.
- Educate patients about reproductive and sexual healthcare services, birth control methods, and community resources.
- Distribute and review Patient Education Sheets, Informed Consent Forms, and other educational materials as appropriate.
- Collaborate with providers and health center staff to deliver a seamless, positive patient experience.
- Perform laboratory testing and specimen collection according to agency, laboratory, and state policies and procedures.
- Collect, process, label, package, and prepare laboratory specimens for transport while maintaining quality and safety standards.
- Follow infection prevention, universal precautions, and specimen-handling protocols.
- Provide exceptional customer service to patients, visitors, and colleagues in a fast-paced healthcare environment.
Benefits
- Medical, dental, and vision plans.
- Retirement benefits.
- Paid time off.
- Short- and long-term disability insurance.
- Life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
