Medical Assistant - Phlebotomy (HI)_Health Center

PPGNHAIK•Honolulu, HI
•$17 - $24

About The Position

The Medical Assistant - Phlebotomy supports patients throughout their healthcare journey and works alongside providers and health center staff to create a welcoming, inclusive environment and deliver high-quality, client-centered care. The role combines direct patient care with laboratory and administrative responsibilities in a health center.

Requirements

  • High school diploma or GED equivalent.
  • One to two years of experience in a medical office, clinic, laboratory, or healthcare setting.
  • Demonstrated experience with blood draws, specimen collection, and laboratory procedures.
  • Strong communication, organization, and customer service skills.
  • Ability to work effectively in a team-oriented, patient-focused environment.

Nice To Haves

  • Current National Medical Assistant Certification (CMA, RMA, CCMA, NCMA, or equivalent).
  • Phlebotomy certification and/or significant phlebotomy experience.
  • Two or more years of experience in an outpatient healthcare setting.
  • Experience with Electronic Health Record (EHR) systems.
  • Experience supporting reproductive and sexual healthcare services.
  • Bilingual language skills.

Responsibilities

  • Provide compassionate, nonjudgmental, patient-centered care.
  • Respond to patient questions and requests with accurate information, education, referrals, and resources.
  • Coordinate services and support efficient patient flow and on-schedule appointments.
  • Complete patient intake, prepare patient records, verify insurance information, and enter visit data into health center systems.
  • Prepare and maintain exam rooms and ensure supplies and equipment are stocked.
  • Educate patients on reproductive and sexual healthcare services, birth control methods, and community resources.
  • Distribute and review Patient Education Sheets, Informed Consent Forms, and other educational materials as appropriate.
  • Collaborate with providers and health center staff to deliver a seamless patient experience.
  • Perform laboratory testing and specimen collection in accordance with agency, laboratory, and state policies and procedures.
  • Collect, process, label, package, and prepare laboratory specimens for transport while maintaining quality and safety standards.
  • Follow infection prevention, universal precautions, and specimen handling protocols.
  • Provide customer service to patients, visitors, and colleagues in a fast-paced healthcare environment.

Benefits

  • Medical, dental, and vision plans.
  • Retirement benefits.
  • Paid time off.
  • Short- and long-term disability insurance.
  • Life insurance.
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