Medical Assistant (KY)_Health Center

Planned Parenthood•Lexington, KY

About The Position

The Medical Assistant plays a vital role in delivering compassionate, high-quality care and creating a welcoming experience for every patient. Under the supervision of the Health Center Manager, this position supports clinical and administrative functions to help ensure efficient operations and exceptional patient care in a fast-paced health center environment. The role calls for a commitment to reproductive health, patient advocacy, and nonjudgmental, client-centered care.

Requirements

High school diploma or GED equivalent.
At least 1 year of experience working in a healthcare setting.
Strong communication, organizational, and customer service skills.
Ability to work effectively in a fast-paced, team-oriented environment.
Basic computer proficiency, including Microsoft Office applications.
Present proof of receiving a current flu shot before the first day of employment.
Adhere to the organization’s code of conduct, policies, procedures, and protocols.
Demonstrate professionalism and support and model customer service standards.
Value continuous learning and seek ongoing training and development.

Nice To Haves

2 or more years of experience in a healthcare or outpatient clinical setting.
National Medical Assistant Certification (CMA, RMA, CCMA, or equivalent).
Experience working with Electronic Health Record (EHR) systems.
Knowledge of reproductive and sexual healthcare services.
Bilingual language skills.

Responsibilities

Provide nonjudgmental, patient-centered care, answer questions, and connect patients with appropriate resources and services.
Support patient flow and schedules by preparing patients and exam rooms for appointments.
Complete patient intake, obtain and document patient information, and maintain accurate electronic health records.
Room patients, assist clinicians during examinations and procedures, and help ensure patients are informed and comfortable throughout their visit.
Educate patients about birth control methods, reproductive health services, and available community resources.
Review and distribute Patient Education Sheets, Informed Consent Forms, and other educational materials as appropriate.
Perform laboratory testing, administer injections, and carry out other clinical tasks within scope of practice.
Maintain exam rooms, stock supplies, prepare equipment, and support infection prevention protocols.
Apply knowledge of universal precautions, sterile technique, and proper hazardous waste disposal procedures.
Collaborate with health center staff to provide a seamless, positive patient experience.